2.0
  • product2 votes
  • Poor customer service3 votes
  • employees2 votes
  • Groom2 votes
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  • 1 day ago
  • Pet Accessories
  • Wheaton, Illinois
  • Houseplants Sold As Aquatic
  • 1
  • 1
  • 10
  • REVIEW RATING 4/5

Dracaena, Spathiphyllum (Peace Lily), Ophiopogon, Trichomanes, Syngonium are sold as Aquatic Combo potted plants. I had purchased a potted plant containing 2 Dracaena and 2 Spathiphyllum. The Peace Lily contains calcium oxalate crystals, which can cause skin irritation, a burning sensation in the mouth, difficulty swallowing, and nausea. When I googled what these plants were I was angry. I have... Read more

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  • 1 day ago
  • Pet Accessories
  • Wheaton, Illinois
  • REVIEW RATING 4/5

Petco is selling house plants, Dracaena, Spathiphyllum (aka Peace Lily), Ophiopogon, Trichomanes and Syngonium as aquatic plants. I had purchased a pot with 2 Dracaena and2 Spathiphyllum. I was curious as to what they were and googled them, all of them were house plants and some had toxicity to animals. The Peace Lily contains calcium oxalate crystals, which can cause skin irritation, a burning... Read more

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  • Jan 18
  • Pet Stores
  • Hammonton, New Jersey
  • Gold Fish
  • 1
  • 1
  • 19
  • REVIEW RATING 3/5

I went to pick out some gold fish and at first glance they look normal...but when you look closer they have red spots and white things growing off of them. They took very poor care of all the fish. This was the first time I have ever been in a Petco and the last. Read more

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  • Jan 17
  • Pet Stores
  • Charlestown, Massachusetts
  • Chinese Bottom Feeder
  • 1
  • 1
  • 24
  • REVIEW RATING 3/5

I bought tropical fish w/ Chinese bottom feeder at the suggestion of the associate a month later a fish comes up missing thought it died come to find out this Chinese bottom feeder is trying to eat all my fish and just killed another and it chases them around the tank called the store and they said oh nothing we can do its past thirty days wow really u suggested it want to take it back but... Read more

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  • Jan 16
  • Pet Stores
  • San Diego, California
  • Dog Grooming
  • 1
  • 1
  • 27
  • REVIEW RATING 4/5

Petco refused to groom my dog because she was too old. Don't they train their managers and write their contracts to include assumption of the risk? Read more

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  • Jan 15
  • Pet Stores
  • Warrensburg, Missouri
  • Saltwater Fish
  • 1
  • 1
  • 20
  • REVIEW RATING 3/5

I recently purchased almost two hundred dollars worth of different saltwater fish from the Independence Missouri Store. Of those fish, about 90% of them have died due to having the Marine Ich virus. The problem lies with the store because they do not quarantine their fish properly which would greatly reduce the risk of the fish dying. I understand their in a business to make money but... Read more

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  • Jan 12
  • Employees and Ex-employees
  • Brookhaven, New York
  • Management
  • 3
  • 3
  • 55
  • REVIEW RATING 5/5

I worked in a Petco in ny. If you complain about how the manager grooms or any complaint at all. They put in the computer. Do not take back. It's said that people can not take comments from customers and try to better them selves. I no longer work at Petco because I always said something and when you work there you better be a robot and do exactly what management says or they will not let you... Read more

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  • Jan 11
  • Pet Stores
  • Sarasota, Florida
  • Pet Toys
  • 1
  • 1
  • 35
  • REVIEW RATING 3/5

I have been to petco several times to purchase dog and cat foods, toys and other items for my dogs and cat. After the first few times I went to the store I looked at my sales slip after I got home and saw that I was charged for an item I did not purchase. I bought the sales slip back to the store and explained what I did not purchase and I received an immediate refund. Now I check the receipt... Read more

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  • Jan 08
  • Pet Stores
  • Minot, North Dakota
  • Manager
  • 1
  • 1
  • 25
  • REVIEW RATING 4/5

I do understand that people don't no a lot about salt water tanks I myself haven't clue, I do understand that it's alot to learn and take in about a salt water tank,I do understand that being short staffed hurts the people around you and ur business I no the feeling I myself am a shift lead at my job....but what I DONT UNDERSTAND is how you can turn to your manager and say "omg seven people just... Read more

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  • Jan 06
  • Pet Stores
  • Moline, Illinois
  • Reward Program
  • 4
  • 4
  • 67
  • REVIEW RATING 4/5

When I have been in the store and used my PALS card I questioned why I never have points. After purchasing over $75. in dog food and a $75. bed I have no points? That was just one purchase, out of many. SO, the points are a reason to shop at a store even when the prices are at least 25% higher than most? When I ask why I always get "maybe your information is wrong?" Well I don't think so! I get... Read more

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