Submit ›
  • Customers like
    • Product3
    • High quality pet products1
    • Clean1
  • Customers don't like
    • Poor customer service9
    • Staff6
    • Groom4

  • 13 hours ago
  • Animal Services
  • Brooklyn, New York
  • 1
  • 1
  • 7
  • REVIEW RATING 3/5

First time getting my poodle groomed here. I was so excited for her haircut. She was all hairy. They took four hours to groom her. When i came for her my dog came running to me and was crying. I barely recognized her. I was so upset. She was literally naked. I asked what happened and they kept saying she was all matted but thats no excuse to leave her with no hair. In addition, she had a cut near... Read more

Was this review helpful? 0 0

  • 20 hours ago
  • Pet Stores
  • Amarillo, Texas
  • 1
  • 1
  • 6
  • REVIEW RATING 3/5

I had just walked in to browse some of the lizards, upon looking at them as well as the crabs and snakes, I was truly disgusted. The habitats in which they were kept were filthy and these reptiles and the crab were not moving, they looked sick, depressed and lonely. This is abuse to these creatures. If you're going to buy anything of the sorts, don't buy from petco/petsmart. Most things, besides... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Pet Stores
  • Green Valley, Arizona
  • Dog Grooming
  • 3
  • 3
  • 10
  • REVIEW RATING 4/5

Petco had 3 groomers and one manager Appt. at 10:30 AM when I arrived to pick up the dogs at 2:30(after calling them at 1:30) only one dog was groomed. They explained the phone had been busy so they just couldn't get the dogs both groomed. Apparenlt making new appointments was far more important to Petco than servicing the clients they already had……per the manager, it is Petco's policy to take 4... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Pet Stores
  • Bay Shore, New York
  • Positive Experience
  • 1
  • 1
  • 6
  • REVIEW RATING 3/5

Excellent service in the bay shore Petco. The workers there are so nice. The management staff is awesome and the groomers are wonderful. I shop there atleast once a week and always get help when I need it. The cashier always has coupons for me. Read more

Was this review helpful? 0 0

  • May 18
  • Animal Services
  • Deer Park, Texas
  • Dog Grooming
  • 1
  • 1
  • 26
  • REVIEW RATING 3/5

I took my 3 year old small poodle to petco to get the full package I didnt mind spending the money they were nice at first we dropped her off at 11 they said 2 or 3 hours shed be done and that theyd call we waited and by 5 we decided to go check and they hadnt even started cutting her hair yet and by 5:30 they started cutting 30 min before they closed and we ask the lately why it took so long and... Read more

Was this review helpful? 0 0

  • May 12
  • Pet Stores
  • Rifle, Colorado
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

I went to my local Petco in (Glenwood Springs Colorado) and was very disappointed with how the RussianTortoises were being kept. There were five large torts in a small glass aqarium. I am unsure if there was enough room to move to and from their food dish. I am unfortunately guilty of purchasing a russian tort from petco befire gavibg done my research and seeing how they housed them in less than... Read more

Was this review helpful? 0 0

  • May 12
  • Pet Stores
  • Kernersville, North Carolina
  • Positive Experience
  • 2
  • 2
  • 18
  • REVIEW RATING 4/5

Every time I patronize Kernersville Petco, I have an extremely positive experience. The staff are always polite, friendly and helpful and I enjoy every visit to this clean, attractive and well-stocked store. The store manager, Gary is always friendly and genuinely interested in making sure I have a good experience in his store. In addition, Gary and the staff are always welcoming to the various... Read more

Was this review helpful? 0 0

  • May 10
  • Pet Stores
  • Dayton, Texas
  • Dog Adoption
  • 2
  • 2
  • 42
  • REVIEW RATING 4/5

Went to Petco adoption in Weber Texas with my adult son. We had a dog picked out from the website. We had waited 3 years until we had the time to work with a pet before looking. We went to Petco waited 2 hours for the dog to come in. Filled out all the paper work another hour. Met with the foster parents of the dog. Told them we lived in a house with fence on 3 acres next to a lake with a pool.... Read more

Was this review helpful? 0 0

  • May 05
  • Animal Services
  • Raphine, Virginia
  • Grooming Services
  • 1
  • 1
  • 69
  • REVIEW RATING 4/5

My mini schnauzer was due for a haircut. We took him to his appointment and was greeted with oh my god he doesn't even look like a schnauzer....well I will admit he was due he looked scruffy but surely not unrecognizable to his breed. She then proceeded to complain about how matted he was as if we neglect him. I felt like saying well yeah he has a couple small matts that why we are here...he... Read more

Was this review helpful? 0 0

  • Apr 26
  • Pet Stores
  • Bronx, New York
  • Grooming Services
  • 4
  • 4
  • 62
  • REVIEW RATING 4/5

4/26/15 This is the second time my dog gets rejected for grooming. First time she need it the Bordetella vaccine required by NYC which they never informed that I need it this when I made the appointment. So I went to the Vet and got the Vaccine for my dog. I made a new appointment took my dog and reject it again because a receipt from the Vet was not sufficient I need it a Certificate. Which I... Read more

Was this review helpful? 1 0

Had an experience with Petco?

Write a review
Did not find what you were looking for?
 
×
You are reading about Petco.
Filing a new complaint about
×