Submit ›
  • Customers like
    • Clean 6
    • Not much any more 6
    • Product 6
  • Customers don't like
    • Poor customer service 16
    • Bad customer service 10
    • Staff 8
  • From mobile
  • Petco
  • May 01
  • #839596

Awesome customer service in the fish department... very knowledgeable love going in to see the tattoo lady... maui petco rock's Add comment

Very upset and disheartening to see the reptiles being treated so poorly at Petco in Brooksville. Too large of crickets and in excess are seen constantly in almost every reptile tank. Extra crickets, especiallt large ones, have been known, ARE known, and have been seen chewing on weakened, sick, or sleeping reptiles causing infections, undue stress, and sometimes death. They have a young central american wood turtle which looks to be suffering and in very poor condition. One of his front legs appears malformed and possible signs of early mbd-... Read more

Was this review helpful? 0 0

I go for dog food, but Every time I go for aquarium / fish supplies, no one is willing to help, I stand there, walking around, waiting for help, and nothing! I always get mad and leave! Read more

Was this review helpful? 0 0

Elmhurst ill store has jacked up the price on hills science diet because of no competition way to give your customers the finger i will keep writing and post at dog parks customer giving you the finger back Add comment

I made a big mistake of ordering something from Petco a while back - which will never happen again. Petco is flooding my Email inbox with unwanted advertisements every day several times. I tried to "unsubscribe" dozens of times ( even in the unsubscribe link they claim it might take 5 days to take effect, which is nonsense), but they are disregarding my request. I don't see how can a company can think that getting their customers pissed in this manner is helping their business in any way. I will never buy anything from them, and will spread... Read more

Was this review helpful? 0 0

Petoo.. The worst food service provider !!! After getting reference from friend, today I oredered Hyderabadi Biriyani. What does the meaning of Biriyani for them I've not underatood. I got three pack of Biriyani those were packed before one day !! Insted of Gulab jamoon they sent me sweet curd of testless. The funniest part of service is, delivered with single small piece of checken in biriyani and so called Rayita as "Dahi bundi". The kind of food quality and service I have never expected from it. Read more

Was this review helpful? 0 0

I'm more sad that disappointed at Petco : ( I've had my first negative experience with them and it hasn't been pleasant. I guess we can blame the online website/service for this one. I purchased dog food online as I always do... and this time they did NOT deliver it. I was patient enough to wait for the stuff to be delivered, I made unnecessary trips to the post office everyday in hopes of receiving it by surprise. like I said this has never happened! I spend so much money on Petco and for this to happen..it just made me so sad. As you might... Read more

Was this review helpful? 0 0

Your website is awful!! it won't let me get on, customer service was hard to find And still was no help Read more

Was this review helpful? 0 0

The service was very unsatisfactory today. I was in the Dalton store today and couldn't find anyone to help me. Apparently Petco has one person running the whole store, I was very upset and eventually just left. If this was the first time that this happened to me it wouldn't be that bad, but it seems to occur every time i come to Petco. I went to Petland and was immediately asked if I needed help. I will never return to petco, and I will never recommend Petco to anyone. I will be writing more reviews about this incident. Read more

Was this review helpful? 0 0

I was at the Petco in north riverside , il. They sold me a light for my aquarium at $159.99 and when I got home there were only pellets inside the box. I then called the store manager and alerted her of my finding. She (Amanda ) said to come back and she would gladly exchange it for another one that she had in stock. When I got back to the store I opened up the new light in front of her and it also had only pellets inside. The ma manager said that she would not refund my money but that I could take back the empty box and call customer service... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Petco.
Filing a new complaint about
×