GROOMNG IS ABSOLUTELY HORRIBLE! I brought my puppy here for his first groom because they only charge $25.00. Well you know the saying...you get what you pay for. The groomer that did my pup was Diana, the grooming manager! Okay, she said that after she bathed my pup,...Read more
I didn't like
- Grooming service
- Follow up from manager
I just left your store in Rogers Arkansas about an hour ago I'm very upset Tuesday November 7th at 4:17 I called and made an appointment for my Shiba Inu to be groomed and his nails trimmed at noon today I was there about 5 minutes early and they could not find it in...Read more
I dropped my 11 month old (90 pound) German Shepard off for his grooming. This was not his first grooming with this petco. However it was visit with this employee. My puppy is obviously a puppy and gets excited around new faces. She did not allow mu pup to smell her or...Read more
Petco - Overcharged - DMS store
My husband and I picked up 2 products at Petco, 2 hours ago. I thought the price was way over, so I went online to Petco.com and other websites to check the prices of the products we bought. They were half the price on all the websites even Petco.com than what we paid. Will never shop at Petco again!! We were charged over $75 for products that would only be $40.00 on their website!!
Petco - Amazing service
I was helped by an employee named jerika, atleast I think that's how you spell it. She helped me locate the perfect treats and food for my Aussie. Will definitely be going back.
Petco - Grooming
Customer service was awesome. They told me about guArentee which I never had any other place do that ..
Petco - Grooming
Cayla the grooming manager picked my dog up because she was scared of doorway ..showed she really cared about my puppy that was awesome ..she also recommended a mud bath for my pups skin condition.. and texted me in 2 hrs my baby was ready
I took Joey my shitszu to Petco in Elyria to be groomed after he got his ears cleared of infection. He was done great. they trimmed around his face, butt and ears for me. They just love Joey when he comes in cause he is so well behaved. I think all the groomers are...Read more
- Dana in grooming
0ctober I Had purchased a leopard gecko, i found out from a reptile expert they r not supposed to be on sand.!!!!!!!!! They were all together all 25 of them . I said they dont look well they said oh its daytime,. So i brought minehome to find out it had a bone disease....Read more
Called The Watertown store to make appointment to self wash my golden retriever. Drive 2 hours to Watertown , store is closed because of electric problem with registers . Shop other stores for three hours call Petco store still can’t let any one into the store because...Read more
I purchased a three pack of dog obedience lessons and asked if someone purchased it for me that I could schedule later. They did not tell me they did not have a trainer at that time. It took me a month to get the first class and finished in December. Stopped by and...Read more
Every time I go into this store I go see the bearded dragons. 3 of the times there has been a baby dragon laying waiting to die. The staff is not very nice and seem like they don't want to do there jobs. I was in the store tonight and of course I went to see the baby...Read more
We brought Theo (our two year old) Shorkie to the Irondequoit Petco for his four-week grooming with his regular groomer. We instructed her to take off 1/4 inch of the fur around his face. When we pick him up two hours later, to our horror, we saw that he had been...Read more
Went in on Sunday to buy a new litter box. The cashier was beyond rude! She said nothing during the entire transaction except to ask if I had a rewards card and to grunt my total at me. No hello, no thank you...nothing. Plus, she was TEXTING the entire time! I mean,...Read more
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