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1.7
I already posted a review. I have contacted the company via email and phone calls. Explaining what was happening and the amount of money I had lost. All they did was offer a 20.00$ credit on an order that was 175.00$. Never ever will I buy any food products from them again.
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#3820076 Review #3820076 is a subjective opinion of poster.
Pros
  • Like clinics offered
  • Great vets and grooming
Cons
  • Not willing to assist in a problem
  • Just plain terrible
Loss
$175
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Pet Food

2.7
I have spent over 125.00 last week on pet food they will not touch. I no longer have the bags as I dump it into pails Now I have to toss all of the food as well as money spent into the trash. I will never buy pet food from yall again It was bought online so that is where my receipts are
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2 comments
#2228421

Hi Jacque, thanks for reaching out. Please give us a call at 877-738-6742 to see if we can be of assistance. Thank you!

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#2226481

Never purchasing food from y’all again

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#3818067 Review #3818067 is a subjective opinion of poster.
Location
Barberton, Ohio
New Reviewer

Missing part of my order i ordered on-line

Ordered two cat scratcher cottages. Only on arrived. Box was marked one of two. The other was a gift.
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#2210963

Hi Mary. We're sorry to hear your order arrived incomplete.

Please give us a call at 877-738-6742 so we can check on the status of your order. Thank you!

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ID
#3757165 Review #3757165 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Need immediate help with unsatisfactory grooming services

1.6
Petco - Need immediate help with unsatisfactory grooming services
Hello I made an appointment for my dog Mya on 7/7/22 at 4:00 p.m. at the Phoenix Metro Petco store number 100591 at 2784 West Peoria Ave Phoenix AZ 85029. The person scheduled for the grooming was Tiffany M. Long story short I paid for more than just a bath which was...
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#2210401

Thank you for your comment, Lindsay. We recommend following up with the store leader directly for assistance, you can find the number at stores.petco.com. We hope to hear from you soon!

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ID
#3745839 Review #3745839 is a subjective opinion of poster.
Location
Phoenix, Arizona
Pros
  • Its close to my house
Cons
  • Overpriced
  • Rip-off
  • Grooming
Loss
$70
Preferred solution
Full refund

Petco killed my dog

Petco killed my dog
My dog die due to a serious infection call furunculosis. A deadly bacteria leading to sepsis. He was being groomed by bacterial tools ,shampoo,infected tools wher other dogs might be a carrier of this disease. The water also could have been infected with bacteria, the basin sink they used shaving blades not sanitized or change. The confirmation came out fro vet report and pathologist report

User's recommendation: Beaware that if your dog has a hot spot or a scratch your dog can get this infection.

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#2210407

Hi there. Please email us at socialsupport@petco.com with more information, so we can have our team follow up with you directly.

Please be sure to include a link to this post for our reference. Thank you.

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#3745664 Review #3745664 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

My dog was hurt at the salon

1.0
Original review updated by user Jul 03, 2022
My dog was strangled while having a hair cut. He doesn't bark and can't swallow. I took him to the emergency room and they haven't helped him. All places are booked and no place to take him to get help. I haven't been sleeping because I am up with him. He needs someone who knows what he is doing urgently.
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#2207925

Hi Ann. Thank you for your review.

We recommend reaching out to the store directly to speak with the store leader regarding your experience. You can find the number at stores.petco.com.

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#2205367

We follow very clear policies and procedures in our grooming salons to ensure safety for pets, accountability for our grooming teams, and both comfort and satisfaction for the pet parents who trust us with their pets. At your earliest convenience, please call our customer support at ( 877-738-6742) so that we can look into this further.

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ID
#3727100 Review #3727100 is a subjective opinion of poster.
Loss
$5000
Preferred solution
Let the company propose a solution

Vet visit

Please call 281-818-**** I was not happy with my visiting do no feel tha my dog was taken care of. The vet tech did send to know what she was doing

User's recommendation: Just check it out.

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#3723559 Review #3723559 is a subjective opinion of poster.
Location
Pearland, Texas

Vet visit

2.0