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We went to our local petco this Sunday to give my dog a vaccination. This is the FIRST out of our 5+ years we have been going here where the so called "vet" REFUSED to give her vaccinations, because she tends to threaten people she doesn't know out of fear. This is...
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2 comments
Anonymous
#840122

Petco doesnt have a Vet. They havea mobile Vet that comes every 4 weeks. Totally different company

If your dog is aggressive and you cant control him/her you are putting yourself and your dog in serious jeopardy

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#504303 Review #504303 is a subjective opinion of poster.
We took my dog for his 1:00 p.m. grooming appointment. While we were there another dog came in and the girl in the front desk left me to take care of him saying that she will be right back. Another girl came out to take my info. It was 1:30 p.m. by now. The girl told...
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3 comments
Anonymous
#929192

The biggest problem I'm having with this complaint is that you said you brought your dog in at 1pm and took it home between 3:30 and 4:30pm (I didn't quite catch that one)...Why in the world was your dog STARVING after 4-ish hours without food?

I know some people leave food out 24/7 for their pets, but it should have been fine for 4 hours.

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#503037 Review #503037 is a subjective opinion of poster.
Loss
$39
Tags
  • Grooming service not delivered

Rude Service Review

I had placed a online order and noticed today it was 20% off so I called to see if petco would honor the discount and no she said she would not! She was very rude and I don't plan on ordering anything else from them again!
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Review
#502638 Review #502638 is a subjective opinion of poster.
Took my 12 yr old toy poodle for appointment grooming 11:00am 06/23/2014, when I arrived I met with the manager Shawn, and she told me my pet would be ready by 4:00pm. and she would call me to let me know. When I went to pick my pet, no call, I found Shawn and another...
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2 comments
Anonymous
#869976

My friend works for pet club. They allow completely inexperienced people to groom unsupervised.

They do not pay their trainees anything so there is no incentive to try very hard. My friend has been working with dogs a mere 3 months and is now considered a groomer and takes clients. The other day she brought her own dog to pet club.

He came home with bordatella and gave it to my dogs. This place needs to be shut down.

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#501975 Review #501975 is a subjective opinion of poster.

Petco - Grooming Review

Called and made an appt to have my mixed breed terrier mix groomed. The vet sent the health record ahead of time. When I arrived, they asked me the same questions as the record had, such as age, breed, etc. The vet record showed all shots up to date and only skin allergies. Because he was over 10 years of age and was taking a diuretic, they refused to groom him, saying he was too much of a risk because I mentioned he had an age related seizure, which the vet was just age related Zander did not even list it. I was pissed because 1) if age was an issue, tell me on the phone before I drive over- they had the records, and 2) they obviously have no compassion for an adopted dog with a heavy coat on 90 degree temps. Warning, beware adopting an older dog with thick hair!!! Yet they had animal adoptions going on outside the store-- go figure.
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2 comments
Anonymous
#840124

Im glad the groomer refused you because it is her right to do tho and could lose her job if something happened. Why did you let her old dog get so overgrown?

Why didnt you mention your dog had seizures on the phone? Vet papers or not

Anonymous
#853874
@Anonymous

What about the people that butcher young dogs? Should the be refused because they have more energy and may move more?

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#501197 Review #501197 is a subjective opinion of poster.
I have been a repeat customer for a very long time. and spend hundreds of dollars a week their. I set up tanks for people and this is were I would go until several people have told me about this tylor fake tec. that is a very nasty, rude person when talking to him. and...
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4 comments
Anonymous
#833984

why are you condemning the store because of one store. Talk to the manager and I am sure that this will be dealt with.

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#499485 Review #499485 is a subjective opinion of poster.

Petco in Seattle, Washington - Dead Fish and bad customer service!!

Almost every time we go to Petco to by fish, we see at the very least 5 dead fish each time. whenever we tell the employees, they don't care, and all they say is, "It happens." I mean, okay, it happens, but can't they remove the dead fish?! If there's multiple dead fish in the tanks, the other fish are unhealthy as a result. Also, it's NOT very inviting to buy fish from tanks that have dead fish. Also, we once went to the Petco in Factoria Mall, and we went to tell them we needed help with the fish, and they "sent somebody down to help us", and around 15 mins. later, we were still waiting!! In the end, a man who was also waiting for customer service helped us get the right supplies for our Betta. He was very knowledgeable, and our betta lived a nice happy life. But they always ask you if you have a tank, and if you have the right conditions, when even they don't!! I would rather just buy all the fish just to save them from that store. Very unhappy!!
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#498032 Review #498032 is a subjective opinion of poster.

Improper Customer Treatment Review

Worst company ever...insults their customers. ..and you can't speak to a customer service rep in the states! Stick to petsmart
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#495755 Review #495755 is a subjective opinion of poster.

Petco - Rewards Claim Review from Anaheim, California

I have now for months trying to claim my so called rewards. When the site finally let me on..It claim they were expired!!! Wth???Is just a petco scam?????
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1 comment
Anonymous
#835479

petco rewards dollars expire after 45 days. they can be reissued if you've missed out on some.

call the hotline on the bottom of your petco receipt or on the bottom of the the petco website. i did this myself & got six reward coupons back, totaling $30 off my purchase in store or online.

Review
#492333 Review #492333 is a subjective opinion of poster.

Merchandise Review

Don, the manager at 75th and metcalf in overland park, ks, confirmed that they dont stand behind the prices that are marked on the merchandise they sell. I roughly spend about $1500 there a year. I will take my business to petsmart, and so will friends and family and the 500 members of our bully breed dog club.
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#490453 Review #490453 is a subjective opinion of poster.