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Petco in-store price 2x website price

Petco does not price-match their own prices listed on their own website! Went to Petco at Norterra in N. Phoenix, AZ after looking at prices & options on their website. Wanted an Aqueon 250W aquarium heater. On the website it was on sale for $27.74, normally $36.99. In the store it was marked $59.99!!! Yes, same exact heater. Got the manager & showed her the ad and had the heater in-hand. She said they can't price match their own website because it comes straight from the warehouse. Got out my iPhone & looked at Petsmart's site, still standing there. Found the larger Aqueon 300W heater for $36.99 on their website. Called the closest Petsmart, asked is it in stock? Yes. Asked, is the price the same as the website? Yes, $36.99. Handed the more than double-priced bait and no switch larceny-attempt-in-a-box to the manager, let her know I'd never be in a Petco again and walked out. Happy Hollidays!
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Review
#461658 Review #461658 is a subjective opinion of poster.
Loss
$23

Petco in Dallas, Texas - Beware the groomer!

I took my Old English Sheepdog puppy in to be groomed at 9am and stopped by to pick her up at 4pm, the groomer yelled at me “that she’s not ready” in a very angry tone. I said ok I will come back. I went back an hour later the groomer was still very rude, also I told her I didn’t want anything but a bath and brush only, no cut. Well the groomer cut her beautiful long ears all the way to the skin and a bunch of hair on her face. Not only did she cut it when I told her not to but it was so choppy and uneven that it looked like a two year cut her hair, and her eyes were filled with goop and not clean. On top of everything they charged me $20 more than they were supposed to.
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1 comment
Anonymous
#759362

That is horrible. Being a groomer for Petco, I am offended.

I really have nothing to say but don't ever go to that petco again...I care more about the pet than the money and if you ask me that groomer should be fired.

I know puppies can be crazy, I deal with them almost every day but that is no excuse.

All I can say is ask ANY place you go for an EXPERIENCED OES groomer. and ask questions!!!

Review
#461123 Review #461123 is a subjective opinion of poster.
I placed an order for multiple items online with Petco to be shipped to my home. The next day I noticed that they had duplicated the order (discovered as I received 2 identical emails the next day). I called customer service to resolve the issue and was told that...
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Review
#460315 Review #460315 is a subjective opinion of poster.

Petco in Edmond, Oklahoma - Manager is a total *** and biggot

Watching out for the substandard management of this petco and probably all others. The manager will sexually harass you and make comments about you while he follows you around touching himself. What a total *** All girls should beware of this store unless you want to be raped. What a terrible place. If you are black he will call you names behind your back. He does't know anything about animals and they all hate him. Most of the staff just let animals die here. i will never go to this store with any animal I care about. What a loser company!
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7 comments
Anonymous
#756996

Such obvious. Very so untrue. Most very lie.

Anonymous
#754919

How much if this is even believable?? Seriously with how sue happy people are no women in there right mind would leave any buisness being disrespected that way and not call the police?!?!?!

And if u did then u must like to be treated that way. That's total disrespect if its a valid complaint and seriously u have the nerve to sit there and degrade a whole company because of one person?? Your so wrong if u think all petcos are that way. The one in Manchester CT is amazing the ONLY petstore I use for my many animals and there needs.

U know a comment like yours is like saying all of one kind is bad because of ignorance!! Your wrong!!!

Anonymous
#792204
@Rosado

what an *** most of you are. I guess you have never seen all the complains about this business and many others, yet you are willing to defend bad people. I hope you don't have any real women in your family.

Anonymous
#792224
@Rosado

how much of what you say is believable? OH you went to one store and had a good time> Oh they must all be awesome.

That kind of thinking is why you are wrong. Good luck though since you know everything about every store in the world based on the assumption of the one store you go to. I hope you don't work in any kind of HR, you probably ignore problems until someone sues. People like you and most the people in here is why people get away with being terrible.

You are just as terrible for defending them.

You must have been an old Enron employee or something. Blind to the end

LTCC
#747515

Unless you reported this behavior to the police......I doubt your motives for writing this. Think there is more to the story here than you are saying.......

Anonymous
#757144
@LTCC

There is nothing to this story rather than trolling for attention. Whoever wrote this review must be careful so they don't get sued.

I know they meant no harm and are just trolling for a reaction but this is a serious accusation. The username shows they are trolling.

Anonymous
#792206
@troll review

coming from WV. no one listens sorry. have fun with your inbreeding

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Review
#459760 Review #459760 is a subjective opinion of poster.
Loss
$10000
Tags
  • recism
  • dead animals

Jobs at Petco

Almost always PETCO careers online says that there is a job opening near me, when I go to he store and ask they say there isn't any. But every time I go it seems that there are new employees "working" there. It sort of makes me mad because particularity today when I went two employees were doing nothing but messing around and throwing toys at each other when they were supposed to be stocking merchandise. Besides that I noticed they were also getting in a lot of other customers way. Another thing I noticed about the store were that the store floors went really swept at all. So I was weary about even having my dog there because I didn't want her eating any items because the employees were to lazy to sweep. It makes me mad that there are people like me and other hard workers that will apply for jobs and instead people that don't care about their work or the customers get them.
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Review
#459657 Review #459657 is a subjective opinion of poster.

Petco in Fort Myers, Florida - Sick Fish Killing Off Others Bought From Ft Myers,Fl Forum Location

PETCO at the Forum in Ft. Myers Florida sold us goldfish and a algae eater a couple of weeks ago. All but one black goldfish has died. Including two goldfish we have had for over two years. Went back today and they said we can not be sure that our fish contaminated the tank. Here BUY this product to fix the problem. Also, my husband went back a few weeks ago to get a couple of replacement fish. However, the tank was under quarantine. Surprise, they offered nothing to help us than. Knowing that there was a problem. PETCO at least at this location has a very low rating with me and my family.
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2 comments
Anonymous
#794151

how big is your tank? with just one goldfish and one algae eater you need at minimum a 20 gallon tank- with weekly 20% water changes-

Anonymous
#768859

I have purchased many fish from this location. I have had a few not make it, however they have always helped me. They will always check my water quality and recommend quality products to keep my tank looking awesome.

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Review
#454574 Review #454574 is a subjective opinion of poster.
Loss
$30

Petco in Green Valley, Arizona - Really sick fish

So, I went over to the Petco in Green Valley (AZ). What I saw was just appalling. About 90% of their fish are covered in ick. Many of them looked like they are on the *** of death. And what really ticked me off, was that they had an Oscar (South American cichlid), housed with African cichlids. When I asked the salesperson why on earth would you do that, I was told, "Well, we weren't even supposed to get the oscars, and we can't ship them back, so we had to put it in that tank, because we didn't have anywhere else to put it." REALLY?! I offered to take the poor guy just so I could nurse him back, but she recommended against it. In fact, she recommended against buying any of the fish. Ugh, if there is one thing I can't stand, it is the cruelty against animals, even if it is fish. That poor guy probably won't even make it. Get your act together Petco. I mean really!
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3 comments
Lauren131
#864403
@Chris

Really..."every single petco around the world is known for ick"..you've been to every single petco? Because I've never seen ick kind any petco in NJ. Ignorant ***.

Anonymous
#732704

I could have told you this every single petco around the world is known for ick thats why when i buy my saltwater fish i do not go there at all if i go there its to buy saltwater if i cant make it to my local fish store 20 mins from here

Lauren131
#864406
@Lauren131

*in any petco

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Review
#453668 Review #453668 is a subjective opinion of poster.
We were driving through town and stopped at this PetCo at about 6:30 pm on a Saturday night. I have a Russian Tortoise, so of course am attracted to the reptile department. I was really concerned to see a large female that had claws so long that they curled beneath...
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Review
#453383 Review #453383 is a subjective opinion of poster.

Petco Dog mistreatment

I made an appointment to have my dog bathed and nails clipped with Petco of Santa Fe NM at 10 am. I was told it would be 2 hours. Having not heard from them after 2 hours I waited, finished my shopping as I live 1 hour away by car. I returned to the store only to find the person who said she loved big dogs ( I have Bernise) and would do it, smiles & giggles, "Oh, I haven't even started to bath yet!. You can come back in a couple of hours/ she was getting a grooming lesson from another person while my dog had been shoved in a cage (and they are very big) for almost 3 hours. Needless to say Petco will never see another dime of my money. I realize people get "back-up" but that wasn't even given as an excuse. There is none except she was to busy watching someone else than to do her job. So if you believe there current commercials about how much they care about YOUR pets, don't believe it. My PALS card is in the trash.
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6 comments
Anonymous
#941781

First, I do believe the breed you're talking about is a Bernese, rather than a Bernise.

Second, they actually have rather spacious kennels in order to accommodate such dogs or they will make arrangement to make it work. (If you question this in your location, ask to see where the dog will be staying)

Third, If she was "wasting time" and "not doing her job" by getting a grooming lesson and observing, you obviously don't understand how training works. She is trying to gain knowledge in order to help other dogs in the future and probably your dog as well.

Anonymous
#738749

I love that breed and that is rotten. I have a dalmatian and sure if we had to fly out of state shed be sedated and caged for her safety.

A grooming appointment, never. Why make an appointment if thats how it works? After seeing the prices, ill be using the privately owned grooming van for any services like that. No cage time, the prices are inline with petco, but they come to me.

Im shocked at these stories.

I got a coupon and was looking into them. I have always groomed my own pets, thought my Dal might enjoy this, but thanks for warning me off.

LogicalOne
#730374

Mistreatment is the totally wrong word and it sounds like you're overreacting. Why in anyones sane mind drive an hour away?

But yes, I agree that when you say that you will have something done within a time frame , it should be done by then. Don't let one rotten apple spoil and represent the rest. Its kind of annoying when someone says, oh don't go there or I don't use that company because of one person or one store.

not all stores are the same. Have you forgotten your brain as well?

Anonymous
#754918
@LogicalOne

Love it. If only more people used there brain or some common sense things may be better in this world!!

LTCC
#730248

You're stretchin the mistreatment thing.....I'm not buying it - dogs fly for hours in cages on airlines. More like you are just pissed off at the stores inablity to accomplish a simple task...ie groom your dog in a said time.....

Anonymous
#738750
@LTCC

For a trip and they get medicated. XXL dogs cant fly most airlines, either.

No one puts a fog through that for a bath. An older mountain dog, would limp for days after that. It is cruel.

I bet he couldnt stand in his cage. A dog needs to be able to stand up and turn around in the cage or it is cruelty to animals.

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Review
#453075 Review #453075 is a subjective opinion of poster.
Loss
$100

Petco in Paoli, Pennsylvania - Kitty abuse! No access to food/water/litter

I went to the new store grand opening weekend in Paoli Pa. I went on Sunday, September 21 looking for a good quality wet store brand cat food. What I found was that the food contained starch and was 40 cents more than where I currently buy my food. While there I decided to look in on the kitty they offered up for adoption though a local agency. This kitty, named “Autumn” was in an enclosed kitty condo. It had individual units or cubicles for food/water, living space, and litter space. She was in the living space with no access to food, water or litter as the adjoining sliding door was firmly closed. I alerted the staff immediately. It is the response of the male employee that enraged me. I asked, “um, excuse me but the adopt a kitty has no access to food or water or her litter? Is this right?....the male answered, “I changed the cage and must have forgotten to open the door”. Then he added, “She should be able to open it herself”. What? He was not joking. This was said as if the cat was ***. Really? I will not be using this store if they can’t hire people who are animal people with common sense, not to mention a sense of how to respond to a customer.
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5 comments
Lauren131
#864412

That's horrible! I hope you told someone else who fixed the problem right away!

Anonymous
#864454
@Lauren131

Yes, Lauren131, I complained to management and stood there while they opened the door so the kitty could access food, water and litter. I, also, stop by just to check on things:-)

Anonymous
#774779

There was someone outside our store in there car. It was snowing and they slid and almost slammed into the store. My first thought was I am going to protect those cats however I can.

Anonymous
#774789
@someone

Very brave of you. Thanks.

Anonymous
#722064

PetCo should be ashamed of themselves.

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Review
#449434 Review #449434 is a subjective opinion of poster.
Tags
  • Kitty abuse at Petco