Latest review first
Petco in Longmont, Colorado - My new bird has mites
We got a healthy looking bird there and he has mites >:( One budgie there had a really bad case of scaly face mites and when I told the man he didn't even care >:( But I did like how he got the bird out he didn't just grab them like petsmart he very carefully tried to get him on his finger but then had to gently grab him. when i got home i took a good look at him just to make shue he was not sick. turns out that hes has mites from the other bird with mites.
Not a happy ordering from Petco
We ordered dog kennel from Petco website. I called, they took order over the phone. We are spending summer in a remote area, gets no mail delivery. Told them. Ask if could be delivered by Fed X or UPS. They said sure! They deliver here. The kennel came to a post office 20 miles from where we are living. We are elderly, had to make arrangments to pick up package. Would never have ordered from Petco if known package would not be Fed X or UPS. I will never ever order anything from this company. Also when I called the customer service, lady in another country talked to me and ask to speak to supervisior she refused, Ask her could I talk to someone in USA , she refused. So done with this company. Would like to talk to someone that speaks English language well when calling customer service.
PETCO in Shrewsbury MA
Petco sold me a bag of cat food filled with worms and maggots. Since I went pass the 30 days, all they wanted to do was give me coupons instead of a refund. The bag had a clearance sell by date that was still about twenty days away and the date of the bag use by date was a year about a year away. I didn't need to open the bag until after the 30 days of purchase. They said they were doing me a favor, going against THEIR policy. Then why can't they just go against their policy and just sent me a ten dollar check. As if I want to buy anything from there again!
Petco in Plymouth, Wisconsin - Fish
The fish at fort myers, petco on 41 are very sick, i was looking to buy saltwater fish and they were all full of ick and some of them were dying. It is not ok to sell sick fish do to that they will die and get your other fish sick as well and the tank gets infested. This fish are very expensive to have them die. Also the Petco on bonita spring too. Now the Petco close to lehigh i have no complaint, they have a guy that study about fish and he takes great care of the fish, he have them very healthy.
I will never return to petco. Their animals are horribly taken care of (some on the brink of death), their employees don't know how to handle the pets (some are even afraid to pick up reptiles and rodents), and corporate doesn't really give a ***. Their bearded dragons...
Petco Woodbury, MN 55125
I took my dog to Petco in Woodbury, MN today to be groomed. We had a brief consult and discussed what I had wanted done. I told them they would need to muzzle him due to some matting in his fur most likely. The consult was discussed and agreed upon. A couple hours later I received a call from them stating they would not be able to finish due to the dog being too stressed out. I have had my dog groomed on many occasions in the past (their competitor and some smaller pet salons) and this has NEVER happened. They also assumed that my schedule was clear to come back the next day and finish the job they were leaving undone. When I got there, I asked to see my dog right away and a manager. I voiced all of my concerns and frustrations and while she apologized, I was still charged for most of the service. Completely unprofessional! If you pay for a service you should receive that service complete...nothing less! This was a first and last visit at Petco and I would never recommend them to anyone...ever!
Petco in Las Vegas, Nevada - EVEN THE MANAGERS WANT TO QUIT!
I've worked for Petco Nevada for just less than one year. Hired as a dog trainer, but not allowed to sell classes because the new dm wants me to clean the cages and lift 50 pound bags of dog food! I was never told, nor did I read that the dog trainer was supposed to clean cages, sell classes, unload stock all in one day. I was able to make some good money for this store selling and teaching classes, but now it's a complete joke. Sell 3 classes a week within 20 hours and teach class?!@#!?? Then, i am supposed to do everyone else's work CAS, etc.??**&^%? This is the 3rd dm that's gone through this area in 2 years from what I am told. Too bad.... I've trained for over 20 years and just wanted to help people not give their dogs up to the pound just for behavioral issues....
Petco online is the worst!
Petco online is the most inept company I've ever dealt with. They outsource their customer service to other countries and they absolutely are terrible at dealing with issues. They loose orders, ship partial shipments, & don't make any effort to get you the product but rather just go right to a refund. The reps are completely confused and put you on hold several times for long stretches of time. To be avoided at all cost. They've lost 2 of my orders, have items on backorder for weeks and therefore make you regret choosing them as a supplier. Will never order from them again!
I took my Golden Retriever to the Petco in Portage Michigan. I told them that i wanted his "skirt" trimmed and a deShedding treatment. Well first off they told me that it would take about 3 hours and i was fine with that. When i came back in three hours they were just...
WHY THE CLEVELAND PETCO SUCKS
I WENT TO PETCO FOR MY WIFE WHO RUNS CODA.GIVEMEPAW.COM AND FOR THE PAST FEW MONTHS HAS BEEN STRICKEN WITH MULTIPLE SCLEROSIS. SO IN BETWEEN WORKING AND TENDING TO HER AND HER ANIMALS IN HER CARE, SHE SENDS ME ON ERRANDS TO THE STORES TO PICK UP SUPPLIES. ON THIS PARTICULAR OCCASION A SUPPLIER OF IAM'S DOG FOOD GAVE HER A FREE COUPON FOR A BAG OF IAM'S UP TO 40 LBS FOR FREE. I WENT TO MY NEAREST PETCO AND WAS INSULTED BY THE STORE MANAGER SEAN, HE CLAIMED I HAD A COUNTERFEIT COUPON, HIS REASONING WAS, THAT HE TOOK IT INTO THE BACK AND COPIED IT ON A BLACK AND WHITE COPIER AND BECAUSE THE WATER MARK ON THE COPY HE MAID SAID VOID, THAT THE COUPON WAS COUNTERFEIT. I POINTED OUT TO HIM THAT THE COPY HE MADE WAS OBVIOUSLY COUNTERFEIT CAUSE IT SAID VOID AND THAT MINE WAS INDEED THE FACTORY AUTHENTIC COUPON CAUSE IT HAS A WATERMARK THAT SAYS VOID. HE WENT OUT OF HIS WAY TO CLAIM THAT HE INTERPRETED IT TO BE COUNTERFEIT CAUSE HIS COPY SAID VOID. THIS HAS TO BE THE MOST IGNORANT PERSON I HAVE EVER COME ACROSS, I COULD NOT REASON WITH THIS GENTLEMAN AT ALL. I FINALLY POINTED OUT THAT HE WAS AN *** AND WENT ON MY MERRY WAY TO GIANT EAGLE, WHERE THEY WERE MORE THAN HAPPY TO HONOR THIS COUPON. i KNOW A LOT OF TYPING BUT THIS "SEAN" REALLY GOT UNDER MY SKIN, I WOULD LIKE AN APOLOGY. I HAVE NO OTHER RECOURSE BUT TO AVOID THIS STORE, I KNOW IF I GO INTO THIS STORE IN CLEVELAND SEAN WILL BE RIGHT THERE TO ALIENATE ME. JUST DOESN'T SEEM FAIR.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Petco? What happened? What can we help you with?