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Petco in Longmont, Colorado - My new bird has mites

We got a healthy looking bird there and he has mites >:( One budgie there had a really bad case of scaly face mites and when I told the man he didn't even care >:( But I did like how he got the bird out he didn't just grab them like petsmart he very carefully tried to get him on his finger but then had to gently grab him. when i got home i took a good look at him just to make shue he was not sick. turns out that hes has mites from the other bird with mites.
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#330747 Review #330747 is a subjective opinion of poster.
Loss
$21

Not a happy ordering from Petco

We ordered dog kennel from Petco website. I called, they took order over the phone. We are spending summer in a remote area, gets no mail delivery. Told them. Ask if could be delivered by Fed X or UPS. They said sure! They deliver here. The kennel came to a post office 20 miles from where we are living. We are elderly, had to make arrangments to pick up package. Would never have ordered from Petco if known package would not be Fed X or UPS. I will never ever order anything from this company. Also when I called the customer service, lady in another country talked to me and ask to speak to supervisior she refused, Ask her could I talk to someone in USA , she refused. So done with this company. Would like to talk to someone that speaks English language well when calling customer service.
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#330448 Review #330448 is a subjective opinion of poster.

PETCO in Shrewsbury MA

Petco sold me a bag of cat food filled with worms and maggots. Since I went pass the 30 days, all they wanted to do was give me coupons instead of a refund. The bag had a clearance sell by date that was still about twenty days away and the date of the bag use by date was a year about a year away. I didn't need to open the bag until after the 30 days of purchase. They said they were doing me a favor, going against THEIR policy. Then why can't they just go against their policy and just sent me a ten dollar check. As if I want to buy anything from there again!
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#329317 Review #329317 is a subjective opinion of poster.

Petco in Plymouth, Wisconsin - Fish

The fish at fort myers, petco on 41 are very sick, i was looking to buy saltwater fish and they were all full of ick and some of them were dying. It is not ok to sell sick fish do to that they will die and get your other fish sick as well and the tank gets infested. This fish are very expensive to have them die. Also the Petco on bonita spring too. Now the Petco close to lehigh i have no complaint, they have a guy that study about fish and he takes great care of the fish, he have them very healthy.
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1 comment
Anonymous
#893656

You think the store in Ft Myers is bad, then go North to the Petco in Pt Charlotte, plenty of diseased and dying fish. I should know, I'm out around $150.00, no wonder they have no guarantee.

Review
#325835 Review #325835 is a subjective opinion of poster.
I will never return to petco. Their animals are horribly taken care of (some on the brink of death), their employees don't know how to handle the pets (some are even afraid to pick up reptiles and rodents), and corporate doesn't really give a ***. Their bearded dragons...
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2 comments
Anonymous
#553093

I work for petco. I am in charge of the animals.

I can tell you not all stores are like that. I genuinely care for the critters and so does my staff. We have cried over animals, we take them to our local vet when needed.

We have had hamsters that had to have surgery that was very expensive and have led healthy lives. Again not all petco stores are this way.

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#323352 Review #323352 is a subjective opinion of poster.

Petco Woodbury, MN 55125

I took my dog to Petco in Woodbury, MN today to be groomed. We had a brief consult and discussed what I had wanted done. I told them they would need to muzzle him due to some matting in his fur most likely. The consult was discussed and agreed upon. A couple hours later I received a call from them stating they would not be able to finish due to the dog being too stressed out. I have had my dog groomed on many occasions in the past (their competitor and some smaller pet salons) and this has NEVER happened. They also assumed that my schedule was clear to come back the next day and finish the job they were leaving undone. When I got there, I asked to see my dog right away and a manager. I voiced all of my concerns and frustrations and while she apologized, I was still charged for most of the service. Completely unprofessional! If you pay for a service you should receive that service complete...nothing less! This was a first and last visit at Petco and I would never recommend them to anyone...ever!
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4 comments
Anonymous
#568999

Seriously this complaint is nuts. I've had bad Petco experiences, but all I'm seeing you complain about is how they didn't want to stress your dog out?

What's wrong with that? :?

Anonymous
#568847

Sounds to me like you were thinking of yourself and not your animal or the other people doing the job. If youe animal is stressed out there many things that can happen, and you should be happy you had caring professional people working on your animal instead of some crazy person not caring that your animal could have a heartattack while grooming that you would most likely blame on them for pushing the animal to get done. ethier way you sound like a ***.

Anonymous
#496647

I'm sorry, but this complaint is beyond rediculous!. You should be thanking this company for having knowledgable and caring employees who actually took the needs of your dog into consideration before subjecting him/her to more stress.I applaud them.

It doesn't sound like you care very much for your dog. Shame on you!

Anonymous
#496448

So......what would you rather they had done stress your dog out to the point of heart attack?

Is their time not worth being paid for?had you brushed your own dog at home like a good luttle owner instead of neglecting his needs , perhaps the anticipation of the pain from the matts wouldnt have stressed poor little fido out !

Why are you people so ***?

Grooming does not mean never touch your own dog with a brush because you "pay "a professional four times a year to do it! Leys just say you have knots in your bikini area, maybe some gum to stick all the hair togethet feel like letting someone brush that out for you?

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#322495 Review #322495 is a subjective opinion of poster.

Petco in Las Vegas, Nevada - EVEN THE MANAGERS WANT TO QUIT!

I've worked for Petco Nevada for just less than one year. Hired as a dog trainer, but not allowed to sell classes because the new dm wants me to clean the cages and lift 50 pound bags of dog food! I was never told, nor did I read that the dog trainer was supposed to clean cages, sell classes, unload stock all in one day. I was able to make some good money for this store selling and teaching classes, but now it's a complete joke. Sell 3 classes a week within 20 hours and teach class?!@#!?? Then, i am supposed to do everyone else's work CAS, etc.??**&^%? This is the 3rd dm that's gone through this area in 2 years from what I am told. Too bad.... I've trained for over 20 years and just wanted to help people not give their dogs up to the pound just for behavioral issues....
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1 comment
Anonymous
#492226

It truly depends on the gm. I had worked at a store where everything was 100% by the book and everyone did their part, and for the most part, it ran smoothly.

Then, I moved to a different store where the gm didn't care WHO did what, as long as everything got done. Nothing usually did.

Our dog trainers were running freight, and our cashiers cleaned cages. It was bass ackwards!

Review
#321037 Review #321037 is a subjective opinion of poster.

Petco online is the worst!

Petco online is the most inept company I've ever dealt with. They outsource their customer service to other countries and they absolutely are terrible at dealing with issues. They loose orders, ship partial shipments, & don't make any effort to get you the product but rather just go right to a refund. The reps are completely confused and put you on hold several times for long stretches of time. To be avoided at all cost. They've lost 2 of my orders, have items on backorder for weeks and therefore make you regret choosing them as a supplier. Will never order from them again!
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1 comment
Anonymous
#519298

I completely agree. petco online is absolutely ridiculous.

I bought a fountain from Petco online which died 2 weeks later.

I actually got a good English speaking service rep, who promised to refund my whole order including shipping and handling because of the inconvenience to only later find out that the company was only giving me some money because the accessories I bought to go with and only with that item are not broken. I am now in a feud with Frederick O., Customer Relations Coordinator, because he won't refund my money for an item that doesn't work.

Review
#320214 Review #320214 is a subjective opinion of poster.
I took my Golden Retriever to the Petco in Portage Michigan. I told them that i wanted his "skirt" trimmed and a deShedding treatment. Well first off they told me that it would take about 3 hours and i was fine with that. When i came back in three hours they were just...
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3 comments
Anonymous
#1459639

I took my 2 1/2 # tea cup yorkie ask for a trim. yea they told me 3 hours ok so about an 1 1/2 I went to see how everything was going she said ok but I couldn't see her and she would call when done so I go back after 3 hours was up and she said oh I called you she peed so it will be another hour and stop coming in your making the dog nervous, why an hour more just because she peed so I go to my car then I go pick her up after the hour the lady said first do you want to go pay...NO I WANT MY DOG!

so she brings out my dog by a choker leash pulling her. STOP PULLING HER!! What the *** did you do to my dogs hair it was so short and it was uneven VERY chopped up she had long beautiful hair no rats I love combing her all I could do is cry. The manager told me I didn't have to pay and if I want I could come back and get it even without paying I could.

NO WAY NEVER AGAIN!! They should not be allowed to work on a chia pet.

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#319572 Review #319572 is a subjective opinion of poster.

WHY THE CLEVELAND PETCO SUCKS

I WENT TO PETCO FOR MY WIFE WHO RUNS CODA.GIVEMEPAW.COM AND FOR THE PAST FEW MONTHS HAS BEEN STRICKEN WITH MULTIPLE SCLEROSIS. SO IN BETWEEN WORKING AND TENDING TO HER AND HER ANIMALS IN HER CARE, SHE SENDS ME ON ERRANDS TO THE STORES TO PICK UP SUPPLIES. ON THIS PARTICULAR OCCASION A SUPPLIER OF IAM'S DOG FOOD GAVE HER A FREE COUPON FOR A BAG OF IAM'S UP TO 40 LBS FOR FREE. I WENT TO MY NEAREST PETCO AND WAS INSULTED BY THE STORE MANAGER SEAN, HE CLAIMED I HAD A COUNTERFEIT COUPON, HIS REASONING WAS, THAT HE TOOK IT INTO THE BACK AND COPIED IT ON A BLACK AND WHITE COPIER AND BECAUSE THE WATER MARK ON THE COPY HE MAID SAID VOID, THAT THE COUPON WAS COUNTERFEIT. I POINTED OUT TO HIM THAT THE COPY HE MADE WAS OBVIOUSLY COUNTERFEIT CAUSE IT SAID VOID AND THAT MINE WAS INDEED THE FACTORY AUTHENTIC COUPON CAUSE IT HAS A WATERMARK THAT SAYS VOID. HE WENT OUT OF HIS WAY TO CLAIM THAT HE INTERPRETED IT TO BE COUNTERFEIT CAUSE HIS COPY SAID VOID. THIS HAS TO BE THE MOST IGNORANT PERSON I HAVE EVER COME ACROSS, I COULD NOT REASON WITH THIS GENTLEMAN AT ALL. I FINALLY POINTED OUT THAT HE WAS AN *** AND WENT ON MY MERRY WAY TO GIANT EAGLE, WHERE THEY WERE MORE THAN HAPPY TO HONOR THIS COUPON. i KNOW A LOT OF TYPING BUT THIS "SEAN" REALLY GOT UNDER MY SKIN, I WOULD LIKE AN APOLOGY. I HAVE NO OTHER RECOURSE BUT TO AVOID THIS STORE, I KNOW IF I GO INTO THIS STORE IN CLEVELAND SEAN WILL BE RIGHT THERE TO ALIENATE ME. JUST DOESN'T SEEM FAIR.
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3 comments
Anonymous
#503955

Why JEFFFRANKS sucks. I can't be bothered to read this because of the caps lock.

Turn it off and maybe someone will read and make a reasonable comment, who knows?

I'm assuming you're going to be another whiney crybaby who can't see very well. How about learning how to use your computer to the extent of enlarging your font rather than annoying the *** out of people.

Anonymous
#501564

what did you call him?

Anonymous
#501563

:roll

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#319570 Review #319570 is a subjective opinion of poster.
Loss
$40