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Petco Groomer forgot about my little blind dog..
Petco Groomer forgot about my little blind dog..
I called Petco to set up a grooming appt. for my little dog who is all but blind, and the earliest they said they had was the following Tues. at 1pm.(7 days)..I had even asked if they had a cancellation list as I wanted to get her in there sooner.The answer was "No"....
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17 comments
Anonymous
#1306971

Bad story for your lil dog. Horrible - I would never go to Petco. will pass this story around to my pet loving friends!!!

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Review
#317405 Review #317405 is a subjective opinion of poster.
On Sunday, I took my dog (black lab) in to have her nails trimmed at petco in Huntersville, NC. I didn't have the paper copy of her rabies vac so I needed to bring her back...no big deal, I just didn't know to bring it. I asked at that time if I would be able to stay...
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7 comments
Anonymous
#1223858

Petcos policy not only states that if a dog is on the table it must have a groomers helper on (the noose) not only for the dogs safety to keep him or her still but also in the event a dog is snappy for feet. In addition some dogs tend to get over excited when they can see their owners but can't go to them and it makes the nail trim harder and the possibility of being kwiked more likely

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#317398 Review #317398 is a subjective opinion of poster.
I bought a clown fish that had white markings in its back tail. I asked if that was normal, looks funny... he said it was OK. I brought the fish home and it died and killed my other fish within 12 hours. They would not exchange or anything. *** idiots! They didn't...
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13 comments
Anonymous
#937546

Any fish that makes you second guess its health....pass on it.... White spots, torn fine, skinny or bullying eyes are not normal and unfortunately there is NO return for saltwater fish because they are more finicky than freshwater

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Review
#317228 Review #317228 is a subjective opinion of poster.
Dec. 26 2012 I dropped my dog of to be groomed. I gave the groomer details how my dog needed to be treated and even gave them her carrier so she would not be near other dogs or be put in a create. Picked Girly Girl up @ 5:00 and dog was not in her carriier, but in a...
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10 comments
Anonymous
#569463

Shame on you for trying to blame Petco for this. If a dog is clearly sick, Petco will turn the dog away so not to risk the health of all the other dogs.

That is not on Petco that a dog came in seemingly healthy, only to be incubating a virus.

How dare you try to fault innocent people for things that NOBODY can control.

That is YOUR pet and you took it some place that crates multiple dogs in the same room. YOU and YOU alone are responsible for your dog and its health.

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#314637 Review #314637 is a subjective opinion of poster.
Loss
$199
April 16,2012, Took my dog to Petco groomers for a bath a brush. While performing this, my dog turned around with the lead on his neck while on the grooming table. He choked. The manager called me and told me he had "bumped his head during grooming". When I...
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3 comments
Hammyinmiami
#482793

You won't get a penny from Petco, they are cheap and could care less about animals or employees. Been there done that...

The mngrs are not allowed to do too much caring, as that cost time and time is money lost.

I'd never donate to the petco foundation. They make it sound like Petco gives allthe money, it is YOU who gives the money, and they get the credit.

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#312711 Review #312711 is a subjective opinion of poster.
Petco - Left my Pom hairless and full of fleas...
I visited the Petco located in Conroe yesterday. I asked for a Lion's Mane for my Pom. But I said specifically that I did NOT want his fur trimmed down to his skin. I asked for a a short coat to be left. I also wanted his nails trimmed and buffed. He was in their...
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6 comments
SusanneBrook
#1241426

I had a similar experience about 1+ weeks ago!!!!

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Review
#302209 Review #302209 is a subjective opinion of poster.
its funny to read these reports.. petco prices are too high, they have no competition, i was fired, any expert wouldnt work there... get a life, you all are just bitter... petco does have competition, petsmart, pet friends, pet nutrition center, even costco and smart...
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27 comments
Anonymous
#1223867

I work as a grooming salon apprentice in petco and I absolutely love my job. I read these reviews and I'm shocked by what people say about the salons.

Granted I have no experience in those salons but the ones I have worked in have all been extremely compassionate and caring to all the dogs we bring in. I do my best to accommodate what will make the dogs most comfortable such as letting older dogs lay down or sit on the table rather than making them stand while I do their nails.

I try to let the dogs know through pets and hugs that my salon isnt scary and they can trust me to take care of them. I can't say the same for everyone but grooming takes a lot of love to do

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Review
#301295 Review #301295 is a subjective opinion of poster.

Poor Customer Service Petco/Rockville, MD

What has happened to PETCO in Rockville??? I have literally purchased hundreds of dollars from this store with never an issue. On my last visit however, I made a small purchase (under $30) and was told I had to be escorted to the cash register!!! Shocked, I asked to speak to the Manager. I was informed that is was because of people stealing. I can't help but think that PETCO could find a better way to handle this. Am I to expect to have all my purchases walked up to the register in the future? I think not!!! Maybe I wasn't dressed well enough or maybe I was being profiled. Either way it makes a good customer feel like a common criminal to be treated with such disrespect. Buyers beware.
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Review
#299195 Review #299195 is a subjective opinion of poster.

Update by user Feb 28, 2012

This store is closing ! Yippeee !

Original review posted by user Feb 17, 2012

I was glad to see that others who worked at Petco stores see what goes on. I hope the consumers read this. The prices are $2 more on most items than the local PetSmart. Managers suck, I've been there almost 3 yrs and new hires,...
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4 comments
Anonymous
#467996

Man ur at a ghetto *** petco our place is nice

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Review
#297954 Review #297954 is a subjective opinion of poster.

Petco in Denver, Colorado - RUDE PEOPLE/DEGRADE PEOPLE

CALLED PETCO ON 2-8-12 TOLD THEM I HAD A LONG HAIRED GUINEA PIG THAT HAD A SPOT ON HE BACK THAT WAS MATTED FROM LITTER THAT NEEDED SHAVED DO THEY DO THAT THE WOMAN SAID SHE DID AND I COULD BRING HER IN THE NEXT DAY AROUND 8AM DID NOT NEED AN APPOINTMENT SO ON 2-9-12 AT 8:15 TOOK MY GUINEA PIG IN THE WOMAN SAID THEY DID NOT SHAVE GUINEA PIGS AND SHE WOULD NOT DO IT TOLD HER THAT THEY TOLD ME YESTERDAY THEY DO AND I DROVE A LONG WAY TO GET THEIR SHE SAID I WOULD HAVE TO COME BACK WHEN THE MANAGER WAS THERE SHE LOOK AT THE SPOT AND SAID SHE COULD SHAVE IT FINALLY THAN SHE TOOK ME INTO THE STORE TO PAY AND THE MANAGER AT THE REGISTER TOLD ME NOT TO BRING A GUNIEA PIG AGAIN HE SAID THEY ONLY GROOM DOGS HE DEGRADED ME AND WAS RUDE TOLD HIM I CALLED AND THEY TOLD ME I COULD BRING HER IN AND THEY WOULD SHAVE HER I TOLD HIM I WOULD NOT OF BROUGHT HER IN IF THEY TOLD ME I COULD NOT. I WILL NEVER GO TO PETCO AGAIN.... THEY WERE RUDE DEGRADING AND MADE ME FEEL AWFUL......
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5 comments
Anonymous
#447070

Funny how I never even wanted to go IN any of their stores, and now I can see by reading these posts that I wasnt missing anything.

Anonymous
#447069

Funny how I never even wanted to go IN any of their stores, and now I can see by reading these posts that I wasnt missing anything.

Anonymous
#434695

I am a petco groomer, I have had a similair experience recently. I do not know exactly what happened in your case but I can tell you mine.

We had a lady come in to grooming salon asking us to cut her guinea pigs nails. She had purchased him a little less than a week ago from our store. I told her we only groom cats and dogs and that we are not trained in grooming small animals. The customer then told me she had called earlier and a sales associate had told her she could come in.

Luckily she remembered the associates name and I went to talk with her. Because this lady had purchased the guinea pig recently the associate told her she could come in to get them clipped(by the small animal specialist) and be showed how to do it at home and what supplies she would need. Im glad the customer remembered the associates name so we could disolve a possible upset client situation. In the future I asked the associate to make sure the customers knows where to go and who to seek out.

Also(not to make you feel bad in any way)you should always get a name, no matter if is a mechanic-beautician-phone customer service operator etc. It has helped me out in so many purchases, complaints, dining experiences ive made.

As for the associate at the register that made you feel horrible, well he should be fired. We are here to educate people about animals not humiliate.

Hammyinmiami
#432566

I'd like to see someone from a consumer awareness group working at a Southern Petco, they'd see all the sneaky things that go on there.. Sorry you were treated so badly.

I've never heard of them grooming anything other than a cat or dog. There are a few good people who work there only because they need a job, though they do love animals and do their best with the horrible budget the stores are given.

Anyone ever really look into where the Petco Foundation $ goes ????? :(

Anonymous
#430879

what petco did you go to?

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Review
#295680 Review #295680 is a subjective opinion of poster.