Latest review first
I called Petco to set up a grooming appt. for my little dog who is all but blind, and the earliest they said they had was the following Tues. at 1pm.(7 days)..I had even asked if they had a cancellation list as I wanted to get her in there sooner.The answer was "No"....
On Sunday, I took my dog (black lab) in to have her nails trimmed at petco in Huntersville, NC. I didn't have the paper copy of her rabies vac so I needed to bring her back...no big deal, I just didn't know to bring it. I asked at that time if I would be able to stay...
I bought a clown fish that had white markings in its back tail. I asked if that was normal, looks funny... he said it was OK. I brought the fish home and it died and killed my other fish within 12 hours. They would not exchange or anything. *** idiots! They didn't...
Dec. 26 2012 I dropped my dog of to be groomed. I gave the groomer details how my dog needed to be treated and even gave them her carrier so she would not be near other dogs or be put in a create. Picked Girly Girl up @ 5:00 and dog was not in her carriier, but in a...
April 16,2012, Took my dog to Petco groomers for a bath a brush. While performing this, my dog turned around with the lead on his neck while on the grooming table. He choked. The manager called me and told me he had "bumped his head during grooming". When I...
I visited the Petco located in Conroe yesterday. I asked for a Lion's Mane for my Pom. But I said specifically that I did NOT want his fur trimmed down to his skin. I asked for a a short coat to be left. I also wanted his nails trimmed and buffed. He was in their...
its funny to read these reports.. petco prices are too high, they have no competition, i was fired, any expert wouldnt work there... get a life, you all are just bitter... petco does have competition, petsmart, pet friends, pet nutrition center, even costco and smart...
Poor Customer Service Petco/Rockville, MD
What has happened to PETCO in Rockville??? I have literally purchased hundreds of dollars from this store with never an issue. On my last visit however, I made a small purchase (under $30) and was told I had to be escorted to the cash register!!! Shocked, I asked to speak to the Manager. I was informed that is was because of people stealing. I can't help but think that PETCO could find a better way to handle this. Am I to expect to have all my purchases walked up to the register in the future? I think not!!! Maybe I wasn't dressed well enough or maybe I was being profiled. Either way it makes a good customer feel like a common criminal to be treated with such disrespect. Buyers beware.
Update by user Feb 28, 2012
This store is closing ! Yippeee !
Original review posted by user Feb 17, 2012I was glad to see that others who worked at Petco stores see what goes on. I hope the consumers read this. The prices are $2 more on most items than the local PetSmart. Managers suck, I've been there almost 3 yrs and new hires,...
Petco in Denver, Colorado - RUDE PEOPLE/DEGRADE PEOPLE
CALLED PETCO ON 2-8-12 TOLD THEM I HAD A LONG HAIRED GUINEA PIG THAT HAD A SPOT ON HE BACK THAT WAS MATTED FROM LITTER THAT NEEDED SHAVED DO THEY DO THAT THE WOMAN SAID SHE DID AND I COULD BRING HER IN THE NEXT DAY AROUND 8AM DID NOT NEED AN APPOINTMENT SO ON 2-9-12 AT 8:15 TOOK MY GUINEA PIG IN THE WOMAN SAID THEY DID NOT SHAVE GUINEA PIGS AND SHE WOULD NOT DO IT TOLD HER THAT THEY TOLD ME YESTERDAY THEY DO AND I DROVE A LONG WAY TO GET THEIR SHE SAID I WOULD HAVE TO COME BACK WHEN THE MANAGER WAS THERE SHE LOOK AT THE SPOT AND SAID SHE COULD SHAVE IT FINALLY THAN SHE TOOK ME INTO THE STORE TO PAY AND THE MANAGER AT THE REGISTER TOLD ME NOT TO BRING A GUNIEA PIG AGAIN HE SAID THEY ONLY GROOM DOGS HE DEGRADED ME AND WAS RUDE TOLD HIM I CALLED AND THEY TOLD ME I COULD BRING HER IN AND THEY WOULD SHAVE HER I TOLD HIM I WOULD NOT OF BROUGHT HER IN IF THEY TOLD ME I COULD NOT. I WILL NEVER GO TO PETCO AGAIN.... THEY WERE RUDE DEGRADING AND MADE ME FEEL AWFUL......
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Petco? What happened? What can we help you with?