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Petco in Las Vegas, Nevada - Gift card scam, poor service!

Have a gift card, better use it fast,they will take your money $2. per. month. Don't ask to check your balance, with an attitude they tell you to call 800 #. This is what service has come to. Poor! Hidden damages on merchandise. Poor selection! Have taken my business to Petsmart, friendly,customer is respected, with a smile,thank you for shopping at Petsmart. We have both stores, guess the Petco won't be there long. Good for them, won't miss them at all. This was not always the case, they joined the scam card, poor service club.
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2 comments
Anonymous
#539771

that is a crock that doesnt happen any store much less petco. that would be illegal and petco would be out of business.know what your talking about before you speak

Anonymous
#117383

not in california they don't.

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Review
#162023 Review #162023 is a subjective opinion of poster.
About 18 years ago I discovered Petco in southern California. It was a great place to shop because of the knowledgeable and friendly staff, great products and a place where I could get all of my pet supplies. About 2 years into my loyalty to Petco, all of the great...
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4 comments
ProbablySmarterThanYou
#384760

Wow. You ARE ***.

I am so tired of *** customers not understanding basic economics!! You learn about this in elementary school people! When you buy retail, you pay overhead prices because it cost money to run a store!!

You are right about one thing though, the company has gone down hill in the last 3 to 4 years.

It started when the company went from being publicly traded to privately owned. Stop blaming the employees for things they can't control. Corporate has significantly cut stores' payroll. Which doesn't give the employees time to do everything that needs to be done.

It's actually very stressful. That's probably why you've been encountering so many young and inexperienced employees.

The old employees probably got tired of being treated like *** by corporate and quit. Lucky ducks.

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Review
#159715 Review #159715 is a subjective opinion of poster.
Frequent trips to Petco in Baileys Crossroads, VA have been extremely frustrating. They entered my customer information incorrectly and seemed completely unable to recognize it was a problem. Never even offered to heop. They have just a few things to do in their jobs:...
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12 comments
Anonymous
#448494

peco sucks never go there again my cat came home all wet they tried to tell me they dried him but never did

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Review
#156038 Review #156038 is a subjective opinion of poster.
I would like to know how PETCO could sell a product, K9 Advantix, which can burn a dog's skin so severe that the vet says it may kill the skin in the area and leave a big hole in this dog’s neck where the K9 Advantix was applied. K9 Advantix needs a much...
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5 comments
Anonymous
#723775

Frontline burnt our Lab.

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Review
#138922 Review #138922 is a subjective opinion of poster.

ANTI PETCO

Today I went to the grand opening of our new PETCO and after gather all the products and standing in the long line.. one of their reps told me I need to become a member.. if I did not then I would not get any discounts.. what discounts the prices were high.. I started to fill it out and omitted my address and she said they needed it or "NO DISCOUNTS".. I asked why do they need my address?.. "so we can send you coupons and newsletters" was her response. Outraged I left without purchasing the items and headed to my local KMart and bought my supplies without the hassle of forms or them filling my mailbox with all their trash. Our world is filled with too much unnecessary trash and plastic cards. We don't need a PETCO in Kona.. go back to the mainland! I know some people who are orginally from the mainland may think otherwise.. if they do they can go back with PETCO too! One less Consumer.
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8 comments
Anonymous
#290407

Wow..get over yourself..God forbid someone is trying to help you save money..jesus

Anonymous
#189861

What a lunatic. You get coupons a few times a year. Chill out.

Anonymous
#80486

Petcos CEO

Brian K. Devine

His numbers personel numbers

888-583-6044 x3046

858-677-3033

tell him Rodney sent you

Anonymous
#77944

You're getting angry because the cashier was trying to save you money? Your laziness to fill out a simple form should not be the reason for your "anti Petco" feelings.

Anonymous
#73563

obviously the cahsier didn't explain the point of the pals card to you, but then you probably didn't give him/her a chance - you probably just started freaking out. there is a box you can check on the pals application to not receive anything in the mail. but that probably would have been too hard for you.

Anonymous
#61881

They need your address so that they can send you your coupons for FREE food when you buy ten bags and your FREE groom when you get 8 in a year. You also get other coupons a FEW times a year.

Not like they send you stuff every day. Your a nutcase.

Anonymous
#43466

Safeway has a discount card because they don't fill my mailbox with junks. Petco wants my address so they can send me junk that I don't want.

There's a big difference to me!!!

I have not received one mail from any of our local grocery stores, gas stations, etc. I give them one year and they will be gone.

Anonymous
#42803

It's a discount card... I don't see what the problem is.

Grocery stores, gas stations, etc all have the same thing. It's not like they were asking you for your social security number.

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Review
#138174 Review #138174 is a subjective opinion of poster.

Petco Grooming

I took my pup to petco for what I thought was a bath and trim. I had an appointment with Gene who snipped some of my dogs nails down to the quick and did not trim her. When I called back about the hair on her rear not being cut I was told I was given the special and didn't say anything about a trim. I had already made my appointment and was not looking for a deal. I haven't had my pup groomed before and if I tell someone I want to have my pup groomed that does not mean I want a $30 bath. I took her back the next day to have her rear trimmed but they have lost a customer. They are terrible and I wouldn't recommend them to anyone. All they want to do is push this free dog food off on the customer. I don't want any free dog food and they tried to give me a second case and I told them no because I had already tossed the first one.
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2 comments
Anonymous
#309009

Groom doesn't equal a haircut. It's a term used for either a hair cut or a bath. You need to specify what you want before making assumptions that you're going to get a specific service.

Anonymous
#898877
@Dumb***

agreed with ***

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Review
#136371 Review #136371 is a subjective opinion of poster.
Loss
$30
A few days ago I went to my local petco which happens to be in Sandusky, OH. The grooming shop is viewable thru glass windows by all customers. What myself and my daughter witnessed was appalling. The woman groomer hated her job so much that she openly abused a large...
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13 comments
Anonymous
#435402

I was fired today by a PETCO in TX. I have been a groomer for 26 years and gave worked for this store twice.

I am a canine massage practitioner and have owned and managed several salons. I took a stand against a bullying, dishonest salon manager who was friends with three of our store managers including the general and district managers. I was labeled a trouble maker and they fired under false accusations.

PETCO is a dirty company. They care nothing for the animals or their employees.

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Review
#131387 Review #131387 is a subjective opinion of poster.
I recently took my puppy to Petco for a full service bath which I was told included a 15 minute brush, bath, dry, ear cleaning, nail trim and some sort of funky little bandanna. Well I got the cute little bandanna but I'm pretty sure that is one of the most...
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8 comments
Anonymous
#585619

Took my golden Charlie to get a bath 2 months ago at the Granada Hills location, showed them his vaccination records, they gave him a bath and everything went fine. I had an appointment today , drove all the way out there (more than 15 miles from my home) for them to tell me that they couldnt groom him because his vaccinations needed "stickers " and i needed every receipt from his prior shots (who keeps every receipt from the vet?) I told them I had been there two months ago and they accepted his vaccination record and she said it must have just been a nail clipping -____- .

I guess i paid $60 to get his nails clipped and was never told. Never go here, they are ***

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Review
#131382 Review #131382 is a subjective opinion of poster.
Loss
$35
I recently lost two baby rabbits and the frogs I had been raising for over a year. I walked into PETCO and decided I would cheer myself up. I was going to get myself an animal. I weighed my options and decided I had time and money for a hamster. I found a cute hamster...
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5 comments
ProbablySmarterThanYou
#384785

We only ask to see an ID if you don't look like you're 18.

I don't believe your story either.

A dead ferret in a cage?! I don't think so. Ferrets rarely die. I've worked for Petco for almost a decade and we had maybe 3 ferrets total die in that span(most likely from a respiratory infection of some kind).

The ferret was probably sleeping and you're too *** to tell the difference.

I can't tell you how many times a customer has told me there was dead animal in a cage only to discover the animal was actually sleeping and I had to disturb their slumber. Poor things.

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Review
#129408 Review #129408 is a subjective opinion of poster.
Loss
$8
I used to work for Circuit City and left do to $600 owed to me. When I applied to Petco, I told the GM of the reason of leaving, she laughed and said that wouldn't happen. SO! Within the first 2 weeks of working, who owes me over $200? This is a horrible company...
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8 comments
Lauren131
#788387

Whoa dude CALM DOWN! Most companies 'hold' your first paycheck, I'm not sure why but the first check from a job is usually rolled into the next pay period

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#121151 Review #121151 is a subjective opinion of poster.