New York, New York
Not resolved

DO NOT GO TO GRANT, The rude groomer manager, that gave us an awful attitude, and a lame excuse for a lion haircut for our pomeranian, left him looking ridiculous, and refused to fix it - even though we had several costumers teaming up with us, trying to explain them how funny it looked!!! Mark, the assistant manager was not helpful at all - just nodding his head and saying there's nothing he can do.

Related: PetCo Grooming Abuse

We were judged and humiliated by them both, Grant trying to judge our character, and tell us who and what we are by how we "behave".

I told him that out dog is his business card - that's what people see on the streets - and he claimed that he has "plenty of other business cards" - and ours simply doesn't matter,

We left the store feeling cheated and unappreciated.

If you really care about your pet, Do not go near that store.

Will NEVER go back there again.

(Branch on 86th & Lexington Avenue, New York)

Review about: Grooming Services.

Review #190204 is a subjective opinion of a user.

PRODUCT OR SERVICE Petco Grooming Service
Reason of Review / Monetary Loss Not specified / $77
Preferred solution Not specified

Had an Experience with Petco?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

They both look wrong on both dogs the 1st is cut to the base of the neck the 2nd is to far down the back and the tail isn't trimmed correctly.

Pom owner

First of all, I don't think the so called "loin cut" is very flattering to a Pom anyway!!!Keep with the TRADITIONAL look for the type of dog for God's sake!!!!!

A Pomeranian is supose to have beautiful profuse fluffy fur. That cut RUINS the dog!!!!


lol wow

wow thats really bad and i dont know what they were thinking the first is a beautiful cut but the 2nd one is really bad! as a groomer i would never even think of that!!


I am a grooming manager, too. The second picture is a lion cut that's usually placed on a Lowchen


OMG!The 2nd pic is the cut you got?

OMG! That is awful!

I am a grooming mgr at a PetCo and I can't believe they let a little Pom go out the ooor like that!Where did that person learn to groom????????


you seriously need to rethink about how you want your buisness card to look. that dogs *** ugly like that, you ruined him reguardless


The pictures are to demonstrate the damage they had done to my dog - 1st pic - what we had wanted - 2nd one - THE AWFUL RESULT!!!!! :(

to BooBoo123 Palm Bay, Florida, United States #920732

I'm sorry that happened but honestly I couldn't stop laughing. I hope that you find a local reputable groomer and not go to the chain pet stores anymore

You May Also Like

Improper care, false advertising, rough treatment, and rude service from Petco Petco "BACKGROUND: I'm currently working on a school project for AP Environmental Science about biodiversity. This is a project that involves different variables, showing our understanding of interdependence, and the study of..." Read more My Bichon Brise was injured at petco grooming on 02/06/2016 Petco "My boy Sammy, five year old Bichon was groomed on 02/06/2016 , I was told they may need to cut his hair short due to knots on his fur, I..." Read more Review about Petco Fish Supplies from Memphis, Tennessee Petco "Petco Memphis tn Poplar plaza Very unprofessional! Stand in the fish section for 30 minutes;no one came went to get an employee & couldn't find one; THE WORST PETCO I'VE EVER..." Read more Review about Petco Grooming Services from Burlington, Massachusetts Petco "I made an appointment almost two months prior to dropping my dog, Bruce, off at Petco (103, Commerace Way, Woburn 01801). His appointment was at 12:00 pm and I figured..." Read more Steinhafels Wharehouse Steinhafels "We bought a dining room table. When the dining room table was delivered the delivery team could not have been more rushed to get me to sign off and let..." Read more Peltz Shoes tried to scam me! Peltz Shoes "I purchased a pair of size 8 shoes from Sears online. Sears confirmed receipt of my order. Sears emailed me when they processed my order and shipped my purchase "from..." Read more The Source - : Outstanding performance during my business logo design The Source "Steve and Mak are the best! I really enjoyed working with Logo For Work, who provided me with a custom logo design in great quality at a great price. The..." Read more Freedompop - Unauthorized charges Freedompop "I signed up for the free trial. The fine print clearly said I would be charged 8.99 a month if I did not cancel the trial. I was later charged..." Read more