I took my dog to be groomed at Petco.She ended up getting Mange from their instruments.
Hours after coming home from being groomed, my dog began itching and scratching herself a lot. At first, I thought they may have used a harsh shampoo. We rinsed her with warm water to try to wash out any chemicals, but it didn't help. By the next day, my dog was itching so bad, I thought maybe she got flees from Petco.
We bathed her again at home and could not find any flees. By the evening, the skin beneath her fur was so red and she actually gouged herself from scratching so bad. We took her to the vet and he told us she had contracted Mange. They had to sedate her and scrape her skin to try to get the mites out from under her skin.
My poor dog suffered so much for weeks and it took months to heal. The only place my dog had been to besides our home is Petco. We have a fenced in backyard which is sprayed by an exterminating service monthly to keep pests out. She spends most of the time inside, but does go to the backyard.
I called Petco, which took several days to speak with a manager. He took my details and information. they referred me to corporate office where I also provided my details and copies of all of my vet and medication receipts. They would not acknowledge any wrongdoing and would not even refund me the cost of the grooming.
We spent hundreds of dollars on Vet bills and medicine, but my main concern is all of the pain and suffering my poor dog went through just because of this incompetent company.
They did not care about what happened to my dog.They are in it for the money, no matter what all of their fake advertisements say.
More Review Details
- Monetary loss:
- Product or service
- Petco Groomers
- Review category
- Pet Medicine and Veterinary Clinics
You May Also Like
- "I look at these reviews, and my heart just Sinks. The day I took my dog there, 3 months ago, Christmas Eve, was the worst day of my life. I..."
- "We have had a Petco Pals Reward card for nearly 6 months.We shop there frequently and spend A LOT of money. I have never been able to access my Pals Rewards...."
- "SOMETHINGSPHISHY------------------------------------------------ />Order Number: 19011Detailed Invoice: https://www.somethingsphishy.com/account_history_info.php?order_id=19011Date Ordered: Sunday 22 September, 2013The comments for your order areAFTER REVEIWING YOUR E-MAILS FROM THE LAST ORDER, WE HAVE DECIDED TO NOT DO BUSINESS..."
- "I order the white eye widerner liner & gift 50pc palette? But instead i recieved the baked eyeshadow palette instead of the 50pc palette? i understand that if you sold..."
- "I ordered an Epipen 2pk 0.3 MG Kit expected delivery 4/11/16 Medication was not delivered to my home c. Called 4/23/16, spoke with manager and she advised that Caremark was not responsible..."
- "Our $2300 sofa sectional is looking like it has leprosy. Can't afford to buy another one. It's horrible. Only 5 years old. We purchased this from a..."
- "So I've had State Farm for 32 years. My daughter turned 16 about a year ago and we put her on our insurance. Her insurance rate was nearly 5x..."
- "why is it that when i upgrade defences a few days later i have to upgrade again on same defence once i have maxed it for its town hall level..."
- "I started with 30 boxes of the Tarkett coco berry flooring. I was to be covering approximately 500 square foot, upon opening I noticed a lot of..."