Petco - Cost of grooming
I did sign and initialed a paper, I was thinking it was for my consent to have my dog groomed. I can't read fine print so I assumed that's what it was.
Brought my dog today for his first grooming with Petco. When I arrived to pick him up I was told the bill would be $111.50, my jaw dropped to the floor.
I was shown a list by the groomer that said grooming was $58 and the spa package was $23 totals to $81. Then I had a 25% off coupon which would have brought the bill to about $60, seemed fair enough. The cashieer said she could comp me $10, since I was so upset. I don't know why this bill was so high , I did not get a copy of anything.
After all was said and done, I guess my bill was $86.50, I figured I wouldn't get anywhere anyway and that I needed to pay the bill to get my dog. But still doing the math with the 25% off coupon the cost still isn't right. I am not very happy about this, heck I'm flipping pissed. I will make sure I tell all my friends to steer clear of this rip off.
This expense for a 25 lb. dog is outrageous. Apparently she added things to beef up the bill.
The store I went to is in Rochester NH, #3770. The last groomer I had at another place only charged me $50 for all.
Reason of review: Pricing issue.
Monetary Loss: $87.
Preferred solution: Let the company propose a solution.
Petco Pros: Was ripped off.
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Hi there. Thank you for bringing your experience to our attention, we certainly don't want our guests to feel this way. At your earliest convenience, please call our customer support at (888-824-7257) so that we can look into this further.