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Updated by user Aug 30, 2019

I did sign and initialed a paper, I was thinking it was for my consent to have my dog groomed. I can't read fine print so I assumed that's what it was.

Original review posted by user Aug 30, 2019

Brought my dog today for his first grooming with Petco. When I arrived to pick him up I was told the bill would be $111.50, my jaw dropped to the floor.

I was shown a list by the groomer that said grooming was $58 and the spa package was $23 totals to $81. Then I had a 25% off coupon which would have brought the bill to about $60, seemed fair enough. The cashieer said she could comp me $10, since I was so upset. I don't know why this bill was so high , I did not get a copy of anything.

After all was said and done, I guess my bill was $86.50, I figured I wouldn't get anywhere anyway and that I needed to pay the bill to get my dog. But still doing the math with the 25% off coupon the cost still isn't right. I am not very happy about this, heck I'm flipping pissed. I will make sure I tell all my friends to steer clear of this rip off.

This expense for a 25 lb. dog is outrageous. Apparently she added things to beef up the bill.

The store I went to is in Rochester NH, #3770. The last groomer I had at another place only charged me $50 for all.

Reason of review: Pricing issue.

Monetary Loss: $87.

Preferred solution: Let the company propose a solution.

Petco Pros: Was ripped off.

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Petco

Hi there. Thank you for bringing your experience to our attention, we certainly don't want our guests to feel this way. At your earliest convenience, please call our customer support at (888-824-7257) so that we can look into this further.

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