Petco Phone Numbers and Emails

Toll-Free Number:

  • (888) 824-7257
    Petco Store and Pals Rewards Inquiries

Customer Service:

  • (858) 453-7845
    Petco National Support Center
  • (877) 738-6742

Accounting/ Billing:

  • (858) 784-3489
    Tax Exemption

Alaska:

  • (907) 277-3826
    Anchorage, AK
  • (907) 586-5094
    Juneau, AK
  • (907) 631-5205
    Wasilla, AK

Arizona:

  • (480) 836-8919
    Fountain Hills, AZ
  • (602) 840-9113
    Phoenix, AZ
  • (602) 504-1202
    Phoenix, AZ
  • (623) 580-5018
    Phoenix, AZ

California:

  • (530) 745-9830
    Auburn, CA
  • (510) 594-9701
    Emeryville, CA
  • (949) 759-9520
    Newport Beach, CA
  • (408) 532-9030
    San Jose, CA
  • (408) 269-2481
    San Jose, CA

Discounts/ Rewards/ Cashback:

  • (888) 824-7257
    Petco Store and Pals Rewards Inquiries

Florida:

  • (561) 369-2186
    Boynton Beach, FL
  • (352) 597-8105
    Brooksville, FL
  • (352) 241-7640
    Clermont, FL
  • (305) 412-0244
    Miami, FL
  • (305) 252-4065
    Miami, FL

Kentucky:

  • (859) 486-2094
    Crescent Springs, KY
  • (859) 341-4000
    Ft. Wright, KY

Media:

  • (212) 220-5000
    Advertising Inquiries
  • (858) 909-4665
    Press Inquiries

New Jersey:

  • (973) 472-3344
    Clifton, NJ
  • (973) 776-9511
    Newark, NJ
  • (201) 426-9078
    Teterboro, NJ
  • (973) 571-9800
    Verona, NJ
  • (973) 325-5040
    West Orange, NJ

New York:

  • (718) 796-0604
    Bronx, NY
  • (718) 666-4019
    Brooklyn, NY
  • (212) 358-0692
    New York, NY
  • (212) 593-7213
    New York, NY

Ohio:

  • (513) 752-2243
    Amelia, OH
  • (330) 758-0093
    Boardman, OH
  • (513) 321-3730
    Cincinnati, OH
  • (216) 635-1485
    Cleveland, OH
  • (937) 269-0092
    Dayton, OH
  • (513) 248-8898
    Milford, OH
  • (419) 472-3810
    Toledo, OH

Oklahoma:

  • (918) 886-6224
    Bartlesville, OK

South Carolina:

  • (803) 223-0987
    Columbia, SC
  • (864) 232-7340
    Greenville, SC
  • (803) 821-7006
    Lexington, SC
  • (864) 228-8192
    Simpsonville, SC

Texas:

  • (512) 419-0311
    Austin, TX
  • (512) 732-0472
    Austin, TX
  • (281) 427-4374
    Baytown, TX
  • (817) 571-9882
    Bedford, TX
  • (915) 771-7400
    El Paso, TX
  • (915) 821-0945
    El Paso, TX

Washington, Dc:

  • (202) 332-0010
    Washington, DC
  • (202) 370-2145
    Washington, DC

Petco Emails:

Customer Service
Legal
Copyright Infringement Inquiries, DMCA Inquiries, Privacy Inquiries
Media
Affiliates, Press Inquiries
More phone numbers and emails Less phone numbers and emails

Petco Contact Information

Petco Website:

Petco Online Chat:

Corporate Office Address:

Petco Animal Supplies, Inc
10850 Via Frontera
San Diego, California 92127
United States

Other Info (opening hours):

Petco San Antonio Support Center:
654 Richland Hills Drive
San Antonio, Texas 78245
Petco.com orders can be returned by mail within 60 days to one of our warehouse/fulfillment centers:
Petco.com
257 Prospect Plains Road, Ste. B
Cranbury, NJ 08512

Edit Business Info

Petco Rating Based on 517 Reviews

Rating details

2.1
more details
Customer service
Price Affordability
Website
Discounts and Special Offers

Rating stats

Rating trend

Summary of Petco Customer Service Calls

184 TOTAL
CALLS
06:03 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

About

Petco Return Policy
Our return policy is simple – if you are not 100% satisfied with your purchase, you can return it to any of our Petco or Unleashed by Petco stores or to one of our petco.com warehouses.
To read more: https://www.petco.com/returns
Petco Delivery Policy
Shipping Charges & Times. Continental United States Standard (2 - 5 business days) 2nd Day (2 business days) Next Day (1 business day) Continental United States - P.O. Boxes, Alaska/Hawaii USPS Priority Mail (3 - 6 business days). APO/FPO, U.S. Territories* USPS Priority Mail (7 - 13 business days) Please note that selected items may not be shippable by USPS due to weight, size and dimension.
To read more: https://www.petco.com/content/petco/PetcoStore/en_US/pet-services/help/help-shipping.html
Petco Cancellation Policy
Modifying or Cancelling an Order.
To read more: https://www.petco.com/content/petco/PetcoStore/en_US/pet-services/help/help-ordering.html
Petco Reward Programs
Pals Rewards.
To read more: https://www.petco.com/content/petco/PetcoStore/en_US/pet-services/help/help-pals-rewards.html
Top Petco Services

Grooming Service, Customer Care, Manager

Top Petco Products

Website, Coupon, Aquarium Fish

Petco Pros and Cons

Pros: Product, Variety of goods for sale, Location, Clean, Was ripped off

Cons: Customer service, Petco do not honor their garantees, How dog was handled, Treatment to pets, No customer service skills

Related Companies

Grupo Gigante, Panda Express, Office Depot, Radio Shack, Shake Shack

Summary

Petco Animal Supplies, Inc. is a large pet specialty retailer. The company was founded in 1965. Its headquarters is based in San Diego, California, United States. Petco offers a broad range of products under the following categories: Dog, Cat, Fish, Small Animal, and Reptile. There are also supplies for birds. Petco provides pet services. They include: Positive Dog Training, Grooming, Vaccinations, and Pet Sitting. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. The company accepts returns for a full refund or exchange within 60 calendar days of the initial shipment date. Petco ships their merchandise via USPS carrier.

Petco reviews and complaints

Petco is ranked 63 out of 452 in Pet Stores category

Official Company Name

Petco Animal Supplies, Inc

Owner

James M. Myers

Motto/Slogan

Healthier Pets. Happier People. Better World.

Type of Business

Online, Offline

Area Served

USA

Payment Methods

VISAPayPalAmerican ExpressMasterCardDiscover

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