220 Commons Dr, DuBois, PA 15801, USA
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for 3 days I have wanted to but 2 bundles of live aquarium plants. the first time was at 8:15pm I wait for 25 minutes.

after talking to the associate and being told I would have to wait even longer before they would wait I told them I would be back the next day. stopping by the next 3 other customers went to the front to a hoard off associates (5 counting the Store Manager ) told someone would be right back and waiting another 1/2 hour I went back up and was given the lie.

I headed back and talked to the other and they still were not any closer to customer service either. I finally went up and talked to the store manager and was told if I wasn't happy their the door

Product or Service Mentioned: Petco Customer Care.

Reason of review: Poor customer service.

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Petco
#1480040

Hi there. We appreciate your feedback and apologize for the poor customer service.

We will look into this and address accordingly.

If you'd like to receive a follow up, please contact our Customer Support at 1 888 824- 7257. Thank you.