5.0
Details
Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
1 comment

I went to Petco in Eastpointe Michigan on Gratiot to return some products and exchange them for something else and I had the pleasure of having sales partner: 3 help me with my return/exchange store credit her name is Sarah she was very pleasant she was professional she was friendly and she was very patient and helpful that I just had to make a comment about my experience, most of the time when I do exchanges at other companies the person acts as if they don't want to be bothered with doing a refund/exchange store credit, but not Sarah she was awesome and I truly appreciate her patience and kindness, way to go Sarah all establishments need more people like Sarah.

Product or Service Mentioned: Petco Customer Care.

Reason of review: Good customer service.

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Petco
#1431655

Thank you for sharing your experience with us; we'll be sure to share the kudos.