I've been taking my dog to Pet~no in MOUNT PROSPECT for 8 years to be groomed. He is not happy when being brushed or groomed on his hind legs so it's in his profile to muzzle each time he is groomed.
Last time, a different girl groomed him & did not put the muzzle on properly & nipped her. When I arrived to pick him up, he was tied to the back wall & then the store manager & the groomer arrived & told me I could not have him groomed there anymore & to have him sedated & groomed @ his vet. No~way! So I contacted corporate & they must've contacted the general manager & she contacted me to apologize & invite my dog back to be groomed again.
So..... 2 months later, I scheduled an appointment Three days later, I received a call saying I could not bring my dog in for grooming. So, here I was @ the last minute....cancelled. Nicole would not groom him & Susan, the store manager lied to me the first time obviously.
Told me she would call me back & never did. Very unprofessional.
Eenie~meenie~minee~mo.....what can we do to entertain ourselves today @ our very unexcititng store???? hmmmmm.....
Product or Service Mentioned: Petco Grooming Service.