At the Petco in Christiansburg, Virginia, there was nobody to help with selecting new cat food brands I was interested in buying, but I found approximately $20 worth on my own. However nobody was at the checkout counter when I wanted to pay & leave.
Spent 15 minutes waiting & looking for someone to help. Another woman came in line behind me, & immediately someone who knew her at the grooming desk called to her offering to help.
This person had seen me waiting & said nothing.
I walked out leaving the food on the counter. Great looking store with poorly managed employees.
Product or Service Mentioned: Petco Customer Care.
Reason of review: Poor customer service.