My boy Sammy, five year old Bichon was groomed on 02/06/2016 , I was told they may need to cut his hair short due to knots on his fur, I said it was okay, not thinking of what was about to happened.Dropped the dog off at the Springfield mass area at 1:00 pm for a grooming session that always took three or so hours before I needed to pick him up.
I receive a call in a little over two hours telling me he was ready. When I pick him up he was shaking, his hair looked very very back very short and so obviously un even. Brought him home, and the poor thing wouldn't sit. The next day I check his behind and noticed his anus was cut.
I am so upset and feel so much anger. I need advise people. I took photos of him and hen ever looks like this, uncomfortable and in pain.
I was going to snap a picture of his anus but thought it may be inappropriate.Please help A.S.A.P
This reviewer shared experience about "my dog was injured" and wants this business to read this review and look into the issue (if any) as the author lost $2750. The author is overall dissatisfied with Petco and uploaded picture s. The most disappointing about petco grooming service from Petco was poor customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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