State: New Jersey Product: Petco Dog Grooming Service Clear all filters (3 of 79 reviews match)
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2.0
Details
Our regular Groomer at Petco has moved to another location like they all keep doing and we were assured by the new groomer pamela at parsippany route 46 our Dog will be groomed the same way as a Bijorn Frise for Christmas on Dec 23rd, 2018. When we picked him up he...
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1 comment
Petco
#1618978

Hi there. Thank you for sharing your concern and we appreciate the feedback. We do have a 100% satisfaction guarantee, and recommend either reaching out to the store leader so we can make things right, or contacting our Customer Support team at 1-888-824-7257 and we can have the store reach out to you.

Review
#1432705 Review #1432705 is a subjective opinion of poster.
Service
Petco Dog Grooming Service
Pros
  • Dog coat
Cons
  • Treatment to pets
Reason of review
Bad quality
1.0
Details
Petco - Groomer cut my dog!
Took my dog for a grooming & received a call an hour later that they cut my dog’s paw by accident... she was still bleeding by the time I got there and I had to take her to an emergency animal hospital.. ironically they had signs when I went to pick her up that they...
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2 comments
Anonymous
#1598749

And that’s why I so t trust anyone but my licensed veterinarian to groom my dog , if you don’t go to a vet then all those issues are on you, you caused your poor pet to be hurt

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Review
#1177976 Review #1177976 is a subjective opinion of poster.
Service
Petco Dog Grooming Service
Reason of review
Bad quality
I brought my dog into Petco on a Sunday for him normal grooming. Every time I have taken him it has been on the weekend and it has taken roughly been two hours. I dropped him off at 2:00 and called at 5:30 to check if he was done, the person on the phone said she just...
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1 comment
Petco
#1228796

Hi there. We're sorry to hear about your experience at your local store's grooming salon, thank you for bringing this to our attention.

Please call our customer support at (888-824-7257) so that we can look into this further. We look forward to hearing from you.

Review
#938919 Review #938919 is a subjective opinion of poster.
Service
Petco Dog Grooming Service
Cons
  • Service
Reason of review
Bad quality
Loss
$65
Preferred solution
Full refund

Contact Petco Customer Service

Mailing Address:
Petco Animal Supplies, Inc
10850 Via Frontera
San Diego, California 92127
United States
Phone:
(858) 453-7845
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