State: New York Product: Petco Dog Grooming Service Clear all filters (4 of 79 reviews match)
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1.5
Details
I’ve been a Petco customer for quite awhile. No more. I brought in a very healthy dog and since I pick him up he’s been vomiting He’s nine years old and never ever has he been sick like this. Vet states he was given something at grooming salon. Unacceptable. I’m taking...
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1 comment
Petco
#1493151

Hi there. Thank you for bringing this to our attention, please call our customer support at (888-824-7257) so that we can look into this further.

Review
#1271139 Review #1271139 is a subjective opinion of poster.
Service
Petco Dog Grooming Service
Reason of review
Bad quality
1.0
Details
I am in shock how your company policy for grooming dogs is to put your own slip knot lead on a dogs neck so they can get choked when they pull.To me that is animal abuse and the proper authorities should be made well aware of that. I made a complaint to your toll free...
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1 comment
Anonymous
#1365782

It's a company policy that not many groomers agree with. For the manager to tell you that he would speak with the employee is ridiculous.

It's not the employees fault. If the employee didn't put the lead around your dogs neck he/she would've been written up or even fired. Corporate doesn't care if the rules they enforce don't make sense or make the dogs uncomfortable.

I'd suggest a private salon. They would have less rules

Review
#1076860 Review #1076860 is a subjective opinion of poster.
Service
Petco Dog Grooming Service
Reason of review
Bad quality
2.0
Details
Today my handsome young puppy had difficulty going to the bathroom because even his Tushy was not shaved, nails not cut, and totally matted.I am still awaiting a final resolution from management regarding my 2 puppies horrible grooming experience. Awaiting follow up!...
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4 comments
Anonymous
#1570775

Where was this location??? I had big trouble in Bedford Hills NY.

But it's weird, some people get ok haircuts. I don't get it???

They were young puppies at the time, and their first haircut. They were traumatized!!!

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Review
#955842 Review #955842 is a subjective opinion of poster.
Service
Petco Dog Grooming Service
Reason of review
Bad quality
Loss
$118
Preferred solution
Full refund
3.7
Details
Petco - Best experience at lake grove ,ny
Petco - Best experience at lake grove ,ny
Petco - Best experience at lake grove ,ny
i recently brought both my lhasa apso's to petco in lake grove to be groomed. The place was very clean, and didn't smell like wet dog. which is a plus for me. They have a new manager there, Marina my dogs love her. They went in for a bath, ears, trim nails and a hair...
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1 comment
Petco
#1216726

Hi there. That's great to hear, we're so glad that Marina and the Lake Grove team took such great care of your pups!

Thank you for taking the time to share your wonderful feedback with us, we've passed it along to our team. Best wishes!

Review
#923288 Review #923288 is a subjective opinion of poster.
Service
Petco Dog Grooming Service
Pros
  • Management
  • Grooming
Reason of review
Good customer service

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Mailing Address:
Petco Animal Supplies, Inc
10850 Via Frontera
San Diego, California 92127
United States
Phone:
(858) 453-7845
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