I purchased a coat for my dog and returned it because it was too big. I gave the incompetent clerk my receipt and the item.
He couldn't figure out how to refund my card, so he refunded me in cash, great, until I get my bank statement and see that he actually recharged my card when he attempted the refund. Well, even though I have my bank statement that clearly shows the second charge, they won't refund me. I didn't use their card, which I don't have. To be fair I also don't have the receipt!
Why would I? I got my refund, I thought! The idiots recharged my card! Don't shop here without their card.
I can't afford to throw money away! Will never shop there again.
Product or Service Mentioned: Petco Manager.
Petco Pros: Product, Dog coat.
Petco Cons: Recharge instead of refund.