Product: Petco Dog Grooming Service Clear all filters (32 of 32 reviews match)
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The first time I took my dog to Petco Grooming he had a negative experience. He has short hair, and was there for only a bath and nail trim. The dog owner is unable to see the area where the dog is being groomed. The second time I took him to Petco for grooming was...
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Petco Dog Grooming Service
#1137419
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I took Lily to Petco for the first and LAST time. They were the only place I could get her an appointment before Thanksgiving. I wasted $35 plus time and gas going back and forth to Petco. She looks clean and feels soft but she does not smell clean! She liked the...
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Petco
Petco

We apologize for your recent grooming experience and appreciate you sharing your feedback with us. Please follow-up with the store and let them know you were not satisfied wit...

1.6
Product
Petco Dog Grooming Service
#1136173
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GROOMNG IS ABSOLUTELY HORRIBLE!I brought my puppy here for his first groom because they only charge $25.00. Well you know the saying...you get what you pay for. The groomer that did my pup was Diana, the grooming manager! Okay, she said that after she bathed my pup, he...
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Petco
Petco

Hi there. We're sorry to hear you were unsatisfied with your recent grooming experience. We do have a 100% satisfaction guarantee, and recommend reaching out to the store lead...

1.0
Product
Petco Dog Grooming Service
I didn't like
  • Groom
  • Grooming service
  • Follow up from manager
#1134763
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I just left your store in Rogers Arkansas about an hour ago I'm very upset Tuesday November 7th at 4:17 I called and made an appointment for my Shiba Inu to be groomed and his nails trimmed at noon today I was there about 5 minutes early and they could not find it in...
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Anonymous
Anonymous

STOP SENDING ME THESE EMAILS. I'VE MADE THAT REQUEST AT LEAST A DOZEN TIMES. OBVIOUSLY YOUR UNSUBSCRIBE TAB DOES NOT WORK. THIS IS A BUSINESS EMAIL ADDRESS AND WE'VE NEVER R...

Petco
Petco

We apologize for your recent grooming experience and appreciate you sharing your feedback with us. Would you please email us at ReviewSupport@Petco.com and include the link to...

Product
Petco Dog Grooming Service
#1129266
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We brought Theo (our two year old) Shorkie to the Irondequoit Petco for his four-week grooming with his regular groomer. We instructed her to take off 1/4 inch of the fur around his face. When we pick him up two hours later, to our horror, we saw that he had been...
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Petco
Petco

Hi there. We're sorry to hear about the service your received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to...

2.0
Product
Petco Dog Grooming Service
#1109396
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I took my dog in for a full service, we discussed the haircut and style... 1st issue.. when I received my dog it was completely different then discussed, my dog was acting very different, I had to go run errands, when I returned home like 3 hours later after the...
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Petco
Petco

Hi, there. We regret to hear of your recent experience and appreciate you reaching out to us. Please email us at PTPsupport@petco.com, and include a link to your review and yo...

Product
Petco Dog Grooming Service
#1080879
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I am in shock how your company policy for grooming dogs is to put your own slip knot lead on a dogs neck so they can get choked when they pull.To me that is animal abuse and the proper authorities should be made well aware of that. I made a complaint to your toll free...
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Anonymous
Anonymous

It's a company policy that not many groomers agree with. For the manager to tell you that he would speak with the employee is ridiculous. It's not the employees fault. If the ...

1.0
Product
Petco Dog Grooming Service
#1076860
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I have always taken my shitzu to the Cleveland TN, Petco for her grooming while they do a great job they obviously dont keep there kennels sanitized after 3 days of her last grooming visit she started hacking/coughing since she is a house dog and the only one in the...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please call our customer support at(888-824-7257) so that we can look into this further. We look forward to hearing fro...

3.5
Product
Petco Dog Grooming Service
#1074659
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Have been using petco for grooming for the past 2 years in WV and was always happy with the service. Last week I brought my dog to the Patchogue NY location and now I will no longer be using petco's grooming services. I was told it should be about 2 to 2 and a half...
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SusanneBrook
SusanneBrook

I had a BIG PROBLEM with them too! And, it took alot for them to take responsibility. Totally incompetent grooming, and my puppies are the sweetest young babies.

Petco
Petco

Hi there. We're sorry to hear about the service your received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to...

Product
Petco Dog Grooming Service
#1026733
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I will NEVER take my dog here again. I took my golden retriever in for a haircut. I was told it wouldn't be any longer than 2 hours and that they would call me when he was done. I went and ran errands and after 2 hours had not heard from them, so I called. They said he...
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Petco
Petco

Hi there. We appreciate your feedback and we apologize for the experience. Please call our customer support at (888-824-7257) so that we can look into this further and try to ...

1.0
Product
Petco Dog Grooming Service
#1022279
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