Product: Petco Dog Grooming Service Clear all filters (47 of 47 reviews match)
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They did pay for the vet bills but when I requested coverage for pain and suffering for my little boy and possible future expenses i was Advised Pets are considered "personal property" and are not entitled to pain and suffering. YOUR PETS are Property to PETCO not the loving cuddly family members. Petco looks at them as a piece of furniture or another inanimate object not a living breathing creature... This occured in the Titusville Florida Petco...
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Anonymous
marc r

Emailed to petco got canned response .... then nothing ..... wow......

Petco
Petco

Hi there. Thank you for bringing this to our attention, can you please send your phone number, the store location and these details to PTPSupport@petco.com so we can look into...

1.0
Product
Petco Dog Grooming Service
I didn't like
  • Groomers
  • I do not like petco
#1238862
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As I enter the grooming she is grooming another dog. She asked me if I got her message. I told her I didn't get any and she went to check the number in the computer. I reminded her that I gave her the right phone number when she asked for it in the morning. Answer...
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Petco
Petco

This isn't the type of experience we want our customers to have. We'd like to look into this. Please contact our Customer Support at 1 888 824 7257 so that we can look into th...

1.0
Product
Petco Dog Grooming Service
#1216256
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I went to Petco to trim the hair around my puppies eyes they cut off all his fur leaving only his head and tail with fur thankfully his fur will grow back but I will never go to Petco again.
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Petco
Petco

Hi there. We regret to hear this and appreciate you bringing this to our attention. Please call our customer support at (888-824-7257) so that we can look into this further fo...

1.0
Product
Petco Dog Grooming Service
#1208149
Reply to reviews
Took my dog to PETCO Friday March 2, 2018 to be groomed by Gloria, I was adamant about her not shaving him although she said he had some matting I begged her not to shave him, she said she would try but she had to respect her blades(clippers), I left the store went...
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Anonymous
Lisa

It was most likely necessary.It’s painfull for the dog to have mats brushed out. Now that you have purchased a brush, you can prevent matting and from your dog having to get s...

Petco
Petco

Hi there. Thank you for sharing your concern. Please contact our Customer Support at 1 (888) 824 7257 so that we can look into this.

2.2
Product
Petco Dog Grooming Service
I didn't like
  • I do not like petco
  • Grooming service
#1203961
Reply to reviews
first when I arrived to my apoitment the lady in front said she can't clean my dog because she's living in 45 minutes and the girl who was doing my apoitment did make a mistake. why didn't the call me i have no idea. I did reschedule for a next day ....again when I...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please call our customer support at (888-824-7257) so that we can look into this further. We look forward to hearing fr...

Product
Petco Dog Grooming Service
#1202333
Reply to reviews
She said no I'll take your dog and he will be fine. I come back at 2:30 to check on him. He is locked in a small cage and he was panting like he was having a major anxiety attack. Nobody paid any attention. I then see the groomer open his gate, aggressively grab his...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please contact our Customer Support at 1 888 824 7257 so that we can look into this and follow up with you.

Product
Petco Dog Grooming Service
I didn't like
  • Abusive to my dog
#1188179
Reply to reviews
Your employees are promoting very harmful practices on dogs and puppies.Your vets are pushing core shots on puppies that have records of having them done already. Your vets are pushing spay and neuter on puppies knowing the American Veterinary Medical Association has...
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Petco
Petco

Hi there. Thank you for sharing your concern. Please contact our Customer Support at 1 (888) 824-7257 so that we can look into this.

Product
Petco Dog Grooming Service
#1180309
Reply to reviews
Petco - Groomer cut my dog!
Took my dog for a grooming & received a call an hour later that they cut my dog’s paw by accident... she was still bleeding by the time I got there and I had to take her to an emergency animal hospital.. ironically they had signs when I went to pick her up that they...
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Petco
Petco

Hi there. Please email us at ReviewSupport@PETCO.com with your phone number, the store location, your dog's appointment and details so that we can investigate this. Thanks.

1.0
Product
Petco Dog Grooming Service
#1177976
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Petco - Grooming

I have wonderful experiences at my Petco in Rosenberg Texas. They always groom my dog exactly as I specify, they're always on time and they are very caring and loving with my dog. She loves going there. Fantastic service
Product
Petco Dog Grooming Service
#1148251
Reply to reviews
Our Giant Schnauzer had a grooming appointment today 12/13/17 and it was horrible.We were very please with the previous groomer (Criket). She took special care to give him the traditional cut. For this appointment we we're told Cricket no longer worked there. My...
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Petco
Petco

Hi there. We're sorry to hear about your recent grooming experience. Can you send us an email to customerrelations@petco.com with your phone number, the store and these detail...

Petco
Petco

We apologize for your recent grooming experience and appreciate you sharing your feedback with us. Please follow-up with the store and let them know you were not satisfied wit...

2.5
Product
Petco Dog Grooming Service
#1147195
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