Product: Petco Dog Grooming Service Clear all filters (27 of 27 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
We brought Theo (our two year old) Shorkie to the Irondequoit Petco for his four-week grooming with his regular groomer. We instructed her to take off 1/4 inch of the fur around his face. When we pick him up two hours later, to our horror, we saw that he had been...
Read more
Petco
Petco

Hi there. We're sorry to hear about the service your received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to...

2.0
Product
Petco Dog Grooming Service
#1109396
Reply to reviews
I took my dog in for a full service, we discussed the haircut and style... 1st issue.. when I received my dog it was completely different then discussed, my dog was acting very different, I had to go run errands, when I returned home like 3 hours later after the...
Read more
Petco
Petco

Hi, there. We regret to hear of your recent experience and appreciate you reaching out to us. Please email us at PTPsupport@petco.com, and include a link to your review and yo...

Product
Petco Dog Grooming Service
#1080879
Reply to reviews
I am in shock how your company policy for grooming dogs is to put your own slip knot lead on a dogs neck so they can get choked when they pull.To me that is animal abuse and the proper authorities should be made well aware of that. I made a complaint to your toll free...
Read more
Anonymous
Anonymous

It's a company policy that not many groomers agree with. For the manager to tell you that he would speak with the employee is ridiculous. It's not the employees fault. If the ...

1.0
Product
Petco Dog Grooming Service
#1076860
Reply to reviews
I have always taken my shitzu to the Cleveland TN, Petco for her grooming while they do a great job they obviously dont keep there kennels sanitized after 3 days of her last grooming visit she started hacking/coughing since she is a house dog and the only one in the...
Read more
Petco
Petco

Hi there. Thank you for bringing this to our attention. Please call our customer support at(888-824-7257) so that we can look into this further. We look forward to hearing fro...

3.5
Product
Petco Dog Grooming Service
#1074659
Reply to reviews
Have been using petco for grooming for the past 2 years in WV and was always happy with the service. Last week I brought my dog to the Patchogue NY location and now I will no longer be using petco's grooming services. I was told it should be about 2 to 2 and a half...
Read more
SusanneBrook
SusanneBrook

I had a BIG PROBLEM with them too! And, it took alot for them to take responsibility. Totally incompetent grooming, and my puppies are the sweetest young babies.

Petco
Petco

Hi there. We're sorry to hear about the service your received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to...

Product
Petco Dog Grooming Service
#1026733
Reply to reviews
I will NEVER take my dog here again. I took my golden retriever in for a haircut. I was told it wouldn't be any longer than 2 hours and that they would call me when he was done. I went and ran errands and after 2 hours had not heard from them, so I called. They said he...
Read more
Petco
Petco

Hi there. We appreciate your feedback and we apologize for the experience. Please call our customer support at (888-824-7257) so that we can look into this further and try to ...

1.0
Product
Petco Dog Grooming Service
#1022279
Reply to reviews
I took my dog in for the first time today to be groomed at their Heath Ohio store. I knew something was off as the groomer was not there when I arrived. They said she left to "change her clothes" because she didn't like her sweat pants. So I said I am not leaving my...
Read more
Petco
Petco

Hi there. Thank you for bringing this to our attention and we apologize for the experience. Please contact our Customer Support team at 1 (888) 824-PALS (7257) so that they ca...

1.0
Petco Heath, Ohio
Product
Petco Dog Grooming Service
I didn't like
  • Treatment to pets
  • Manager
  • Run around
#1003192
Reply to reviews
Bad idea! The groomer lifted my dog up by the harness he was wearing onto the table and was really forceful with him (she swung him hard on to the table because she couldn't lift him!). He looked like he was in pain and it made me cringe watching it- you just don't...
Read more
Petco
Petco

Hi. Thank you for bringing this to our attention and we apologize for the experience. Please contact our Customer Support at 1 (888) 824-PALS (7257) so that they can look into...

3.0
Product
Petco Dog Grooming Service
I didn't like
  • Groomers
  • Abuse that was done to my dog
  • How animals were handled
#991209
Reply to reviews
My friend took her precious little dog to Petco yesterday to be groomed. After returning home she began to throw up blood, she rushed her to a local animal hospital where she was put on a ventilator. She died yesterday and the cause was strangulation or trauma to her...
Read more
Petco
Petco

Hi, there. Thank you for sharing your concerns with us. Could you please ask your friend to email us at PTPsupport@petco.com, and include their phone number, the store locatio...

Product
Petco Dog Grooming Service
#990937
Reply to reviews
i took my little friend to petco for a grooming and nail cut,(my little friend was a 11 pound shih tzu) She loved and trusted everyone she met,didn't have a mean bone in her body,just wanted to be your friend.when i picked my little friend up from her grooming, she...
Read more
Anonymous
Anonymous

Look at this, another Shih Tzu at Petco https://petco.pissedconsumer.com/petco-s-negligence-and-the-abuse-by-the-grooming-department-20140409482232.html

Anonymous
Anonymous

They should have cameras on them demand to see the footage, call a lawyer and sue them for a million, which is probably not worth what your dogs life was. Sorry for your loss,...

Product
Petco Dog Grooming Service
#990721
Reply to reviews