Product: Petco Dog Grooming Service Clear all filters (0 of 58 reviews match)
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I took my dog in for her nail trim. They couldn't find me in the computer, aabd when they i was told rabbies vaccine not uup to date. I gave them a copy if all vaccines over a month ago. No record in the computer of course. Not to mention, 2 weeks ago i was contacted...
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Petco
Petco

Hi there. We're sorry to hear about the service you received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to ...

1.0
Product
Petco Dog Grooming Service
#1413156
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Took my dog in 12 days ago for her usual grooming and wash. About 5 days we started to notice that she was cough weird, sneezing constantly, and coughing like she was throwing up but nothing was coming out. I did research and she was showing signs of Kennel Cough. My...
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Petco
Petco

Hi there. We're sorry to hear about the service you received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to ...

1.1
Product
Petco Dog Grooming Service
I liked
  • Variety of goods for sale
I didn't like
  • No customer service skills
  • Cleanliness
  • Management
#1380361
Reply to reviews
This review is for wesley chapel florida Petco. The manager is NOT friendly. She was extremely rude .. rolling her eyes and arguing with one of the really nice store employees one day. Another day i went to ask a question while she was grooming a dog and she cut the...
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Petco
Petco

Hi there. This is not the type of experience we want our customers to have. Thank you for sharing your concern and we appreciate the feedback. Please contact our Customer Supp...

3.6
Product
Petco Dog Grooming Service
#1357002
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I had a grooming appointment scheduled at Petco today, Sunday July 1st for 10:30 A.M at the location in Parkville Shopping Center in Baltimore, MD, but they were unable to accomodate my request. I had called and scheduled this in advance over a week ago. It is hard to...
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Anonymous
Anon

If their power is off, how were they supposed to check the computer to get your information in order to call you? And then you tried to call the store after they told you the ...

Petco
Petco

Hi there. Thank you for bringing this to our attention and we apologize for the poor customer service experience. We suggest calling our Customer Support at 1 888 824 7257 so ...

3.4
Product
Petco Dog Grooming Service
I liked
  • Location
  • Gro
I didn't like
  • To be turned away because of the groomers mistake
  • Unable to accomodate service
  • Poor communication
#1293183
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I brought both my dogs to be groomed at the North Myrtle Beach location. After getting home I noticed my Jug's nails werent all trimmed. I called and spoke to Heather who told me to come in and she would redo them. The day I was able to go Heather wasnt working so...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please contact our Customer Support at 1 888 824 7257 so that we can have our team investigate this. Thank you.

1.0
Product
Petco Dog Grooming Service
#1278395
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I’ve been a Petco customer for quite awhile. No more. I brought in a very healthy dog and since I pick him up he’s been vomiting He’s nine years old and never ever has he been sick like this. Vet states he was given something at grooming salon. Unacceptable. I’m taking...
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Petco
Petco

Hi there. Thank you for bringing this to our attention, please call our customer support at (888-824-7257) so that we can look into this further.

1.5
Product
Petco Dog Grooming Service
#1271139
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On May 6, 2018 I took my two dog in for groom at PETCO, Coeur d’Alene, ID. I have asked the groomer to cut their hair to about 3/4”, when I picked up the dogs they were both shaved to the skin. I was charged $130.14 for this horrible job. I completed the online survey...
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Petco
Petco

Hi there. We're sorry to hear you weren't happy with your pup's recent grooms, and that the situation was left unresolved; thank you for bringing this to our attention. Can yo...

1.5
Product
Petco Dog Grooming Service
I liked
  • Clean
  • Location
I didn't like
  • Petco do not honor their garantees
  • Grooming service
#1267825
Reply to reviews
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My dog Tom needed grooming and we took him to Petco Ballard Seattl. Tom is shitzu and long hair and had some hair got matted. We wanted top hair keep it long and bottom cut and matted hair cut. After 4 hours we went to pick Tom up we were in total shock. His hair was...
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Anonymous
Mell

I am a groomer, it takes someone with a true love of animals to make a great groomer. Some dont have the patience that is required. Sounds like Toms groomer didnt. Poor baby. ...

Petco
Petco

Hi there. Thank you for bringing this to our attention. If there's anything else we can do to help please call our customer support at (888-824-7257) so that we can look into ...

1.0
Product
Petco Dog Grooming Service
#1263460
Reply to reviews
I have been taking my golden doodle to get groomed at petco for a little over 2 years. I have been paying around 60 dollars for a full groom... which I thought was a fair price. I would have a 20 percent off coupon once in awhile given to me by email from petco. Today...
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Petco
Petco

Hi there. Thank you for sharing your experience and we appreciate the feedback. Please contact our Customer Support at 1 888 824 7257 so that we can look into your concern and...

Product
Petco Dog Grooming Service
#1259771
Reply to reviews
Called manager and was told that she wasn’t welcome anymore and that my older dog wasn’t either. They won’t take responsibility. Obviously they screwed up my Yorkies hair, so they shaved her. My older dog still runs with a limp. I’ve been told that this is not an...
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StandingLlama
StandingLlama

I see Petco responded .... I bet the end result was useless from them Petco takes no responsibility for any damage or screw up they do .... your better off with a local groome...

Petco
Petco

Hi there. We appreciate you for bringing this to our attention. Please call us at 1 888 824 7257 or email us at customerrelations@petco.com with the details of your concern so...

1.0
Product
Petco Dog Grooming Service
#1251989
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