Product: Petco Dog Grooming Service Clear all filters (47 of 47 reviews match)
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The first time I took my dog to Petco Grooming he had a negative experience. He has short hair, and was there for only a bath and nail trim. The dog owner is unable to see the area where the dog is being groomed. The second time I took him to Petco for grooming was...
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Product
Petco Dog Grooming Service
#1137419
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I took Lily to Petco for the first and LAST time. They were the only place I could get her an appointment before Thanksgiving. I wasted $35 plus time and gas going back and forth to Petco. She looks clean and feels soft but she does not smell clean! She liked the...
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Petco
Petco

We apologize for your recent grooming experience and appreciate you sharing your feedback with us. Please follow-up with the store and let them know you were not satisfied wit...

1.6
Product
Petco Dog Grooming Service
#1136173
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GROOMNG IS ABSOLUTELY HORRIBLE!I brought my puppy here for his first groom because they only charge $25.00. Well you know the saying...you get what you pay for. The groomer that did my pup was Diana, the grooming manager! Okay, she said that after she bathed my pup, he...
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Petco
Petco

Hi there. We're sorry to hear you were unsatisfied with your recent grooming experience. We do have a 100% satisfaction guarantee, and recommend reaching out to the store lead...

1.0
Product
Petco Dog Grooming Service
I didn't like
  • Groom
  • Follow up from manager
  • Grooming service
#1134763
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I just left your store in Rogers Arkansas about an hour ago I'm very upset Tuesday November 7th at 4:17 I called and made an appointment for my Shiba Inu to be groomed and his nails trimmed at noon today I was there about 5 minutes early and they could not find it in...
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Anonymous
Anonymous

STOP SENDING ME THESE EMAILS. I'VE MADE THAT REQUEST AT LEAST A DOZEN TIMES. OBVIOUSLY YOUR UNSUBSCRIBE TAB DOES NOT WORK. THIS IS A BUSINESS EMAIL ADDRESS AND WE'VE NEVER R...

Petco
Petco

We apologize for your recent grooming experience and appreciate you sharing your feedback with us. Would you please email us at ReviewSupport@Petco.com and include the link to...

Product
Petco Dog Grooming Service
#1129266
Reply to reviews
This was not his first grooming with this petco. However it was visit with this employee. My puppy is obviously a puppy and gets excited around new faces. She did not allow mu pup to smell her or introduce herself to him. She walked right to him started taking off his...
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Petco
Petco

Hi there. We regret to hear about your recent experience and would like the opportunity to investigate. Can you please email us at ReviewSupport@petco.com with your contact in...

Product
Petco Dog Grooming Service
#1128365
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I took Joey my shitszu to Petco in Elyria to be groomed after he got his ears cleared of infection. He was done great. they trimmed around his face, butt and ears for me. They just love Joey when he comes in cause he is so well behaved. I think all the groomers are...
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5.0
Product
Petco Dog Grooming Service
I liked
  • Dana in grooming
#1127160
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We brought Theo (our two year old) Shorkie to the Irondequoit Petco for his four-week grooming with his regular groomer. We instructed her to take off 1/4 inch of the fur around his face. When we pick him up two hours later, to our horror, we saw that he had been...
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Petco
Petco

Hi there. We're sorry to hear about the service your received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to...

2.0
Product
Petco Dog Grooming Service
#1109396
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I took my dog in for a full service, we discussed the haircut and style... 1st issue.. when I received my dog it was completely different then discussed, my dog was acting very different, I had to go run errands, when I returned home like 3 hours later after the...
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Petco
Petco

Hi, there. We regret to hear of your recent experience and appreciate you reaching out to us. Please email us at PTPsupport@petco.com, and include a link to your review and yo...

Product
Petco Dog Grooming Service
#1080879
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I am in shock how your company policy for grooming dogs is to put your own slip knot lead on a dogs neck so they can get choked when they pull.To me that is animal abuse and the proper authorities should be made well aware of that. I made a complaint to your toll free...
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Anonymous
Anonymous

It's a company policy that not many groomers agree with. For the manager to tell you that he would speak with the employee is ridiculous. It's not the employees fault. If the ...

1.0
Product
Petco Dog Grooming Service
#1076860
Reply to reviews

I have always taken my shitzu to the Cleveland TN, Petco for her grooming while they do a great job they obviously dont keep there kennels sanitized after 3 days of her last grooming visit she started hacking/coughing since she is a house dog and the only one in the...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please call our customer support at(888-824-7257) so that we can look into this further. We look forward to hearing fro...

3.5
Product
Petco Dog Grooming Service
#1074659
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