Petco Dog Grooming Service Reviews

2.0
(9 reviews)
Product or Service Quality
Price Affordability
Value for money
Grooming Department did not Groomed my dog Booked a week ago, no courtesy call to cancel my appointment Refused to meet my dog needs, bad customer service, felt discriminated!.
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I drop my dog for grooming service and, in the fact no customer was in line , I been told the time to pick up my dog it will be in 3 hours. I back in two hours later, the dog was done in a cage all stressed, and no employed were present to get it back to me. I had to call anybody in the cash register to try the get the dog out because at this time is was barking and upset, still had to wait for the lady a while to show up, I feel too bad for the...
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They cut her hair on the middle of her head really short. I was looking at her nails and they barely tipped them, so they are still long. She has places they missed and also charged me an extra $7 to wash her in flea and tick shampoo. $55 dollars for something I could have done at home. Also there was urine in front of the counter where we stood and on the window frame. This is in Alton, IL. My dog has been acting very sheepish and distant...
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