Anchorage, Alaska
1.6K views
Not resolved
48 comments

For those who don't know english bulldogs where bred and used for bull baiting. Because of this aggression and an unbelievable high pain tolerance where considered desirable traits. In recent times all the aggression has been bred out of them, but the still retain that high pain tolerance.

I brought my english bulldog into PetCo to get her nails trimmed professionally. Simple enough, When they were done i payed my money and left, giving it no more thought. The next day i wake up and walk into my living room and see a large amount of blood on the floor and on my couch. After investigating i find my dog asleep in her bed with a long scratch next to her eye, and wound on her shoulder, and a gaping hole in her neck. I immediately scoop her up and take her to the vet. ( Keep in mind this whole time she in wanting to play and lick my face, That's the high pain tolerance part, she didn't even realize she was hurt)

My vet takes one look at her and immediately asks my if i had trimmed her nails yesterday. I said i had them done at PetCo. Upon closer inspection i discover that the Groomers had only bothered to do half the job. They had cut her nails but not filed them and by the looks of them they had cut her nails with a pair of bolt cutters. They were as jagged as saw blades and sharper than a cats claw.

In the middle of the night through routine itching and scratching for a dog my baby had managed to shred her skin in several places costing my hundreds of dollars in vet bills to get cleaned and stitched. ( And for the record no my dog doesn't have a skin condition or fleas which would make her itch uncotrollably, I have owned 9 bulldogs in my life and i know how to care for them)

After contacting PetCo and getting the run around for a week i finally had to take the to small claims court to get reimbursed for all the bills i incurred due to their negligence, but no amount of money will clean up my poor baby's face.

Thanks PetCo i always wanted an English Bulldog with more scars than one of Micheal Vicks's dogs.

Product or Service Mentioned: Petco Grooming Service.

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Anonymous
#887889

Nail filing is not standard and must be requested if your dog will tolerate it.

Anonymous
#826880

Wow. Attack the owner much?

Perhaps he's providing a service by warning dog owners about what to look out for! I don't know about you but EVERY TIME I "clip" my nails I have to follow up with a file as to not leave jagged edges that will cut. That really should be customary from a groomer in my opinion. I suppose we aren't all experts in the grooming field but it's not exactly rocket science.

Maybe the groomer should have done a betier job on this poor pet.

Sounds like defensive groomers only are commenting. I hope that your pet is okay...since that's what really matters here.

Anonymous
#982397
@mandy

Nobody cares about your opinion!!! Nail cutting is CHEAP, nail filing costs more.

And yes, attack the owner! Just like a mother is responsible for their kids, a pet parent is responsible for their pets!!

She shouldn't be so cheap, and make sure her pet is well taken care of.

Anonymous
#663800

Both the owner and the groomer have to take responsibility. The groomer should NEVER let the animal leave with the nails so rough it could hurt themselves or someone else.

The owner should always look at the work a groomer has done on their pets.

Pets can't talk - you have to make sure they are safe at all times!! What's wrong with you people!!

Anonymous
#569441

For the record, a nail trim and buffing are two totally different things and you have to specify that you want your dog's nails buffed. If you request a nail trim, you get a trim.

If you expected them to be filed, you have to sepcify you want them buffed too. This was not the groomer, or the grooming assistant's fault.

Yes, a good groomer and sales associate would try to up sell you to get a buffing as well, and they apparently didn't feel like doing more at their job, however, you can't blame them for something that doesn't typically happen. If dogs often tore themselves to pieces after getting just a trim, then it wouldn't be allowed.

Anonymous
#569440

For the record, a nail trim and buffing are two totally different things and you have to specify that you want your dog's nails buffed. If you request a nail trim, you get a trim.

If you expected them to be filed, you have to sepcify you want them buffed too. This was not the groomer, or the grooming assistant's fault.

Yes, a good groomer and sales associate would try to up sell you to get a buffing as well, and they apparently didn't feel like doing more at their job, however, you can't blame them for something that doesn't typically happen. If dogs often tore themselves to pieces after getting just a trim, then it wouldn't be allowed.

Anonymous
#552505

I for one will say that its not the groomers fault. When they cut the nails there isn't always a need to file them.

when you pay to get the nails cut, you get them CUT. The dog scratching himself to the point of bleeding wasn't even your fault.

It just happened. Petco more than likely gave you the money to pay for your dogs vet bills so you wouldn't complain about this like you are right now.

Anonymous
#534435

I feel for you and your Dog and I will say that the groomer should have caught the bleeding and the fact they nipped should of been pointed out But To blame the who Petco well I have to say is just plain Wrong..

Like i said i feel for you but the groomer was the person i would have talked too and then the manager to get them to handle this..

Petco has been great to me and my family of pets and ive not had one bad experience with our groomers..

Anonymous
#532949

Same old story. Ignorant owners and vet techs are always so quick to blame a groomer.

Owners need to understand that their "baby" might be an angel at home but can be *** on wheels in a salon. If you didn't request the buff then that's your fault. Not petco's. And wow I would like to know where these miracle nail trimmers are that leave the nail nice and smooth.

LOL no trimmer does this. Grooming is an art form! And is very enjoyable when you have the right pet. SOME people and their dogs are complete IDIOTS!

Get over it lady! Your lucky you got anything!

Anonymous
#532948

Same old story. Ignorant owners and vet techs are always so quick to blame a groomer.

Owners need to understand that their "baby" might be an angel at home but can be *** on wheels in a salon. If you didn't request the buff then that's your fault. Not petco's. And wow I would like to know where these miracle nail trimmers are that leave the nail nice and smooth.

LOL no trimmer does this. Grooming is an art form! And is very enjoyable when you have the right pet. SOME people and their dogs are complete IDIOTS!

Get over it lady! Your lucky you got anything!

Anonymous
#530971

the nail buffing is a extra charge if you do not pay for it the groomers are not ganna do it for free they work commission every dime counts...

Anonymous
#525449

So what get over it

Anonymous
#463526

I also take exception to the vet tech who posted here.. I work in a privately owned grooming salon next door to a vet.

More often than not the vet send dogs to us to have their nails trimmed. We do not file nails unless the dog has a skin irritation and we know they will scratch or if it's requested by the owner.

We always check for skin irritations or other abnormalities while the dog is in our care. You show your ignorance telling us we are only qualified to bath and shave.

Anonymous
#454691

I do not work for PetCo but I take exception to the statements here lately. I find quite often that nails that were "just clipped" at the vets office are either left too long or some nails are missed.

Also, good groomers are not just trained for "shave downs and baths". Good groomers know how to style dogs and we don't just groom, we also find many health probems and refer them to the vet.

I have personally saved the lives of numerous dogs finding tumors and other issues the vet overlooked. I respect vet techs and would appreciate the same respect given to groomers.

Anonymous
#454472

I have been a veterinary technician for almost 16 years now and you should never need to buff a dogs nails after trimming them. If done right they will be left smooth.

I have seen an animal cut its self open after a "groomer" has trimmed their nails several times.

I would recommend always taking your animal to your veterinary office for everything other than a shave or bath beings that is all the groomers are qualified to do. Any thing else go to someone who can do it right the first time.

Anonymous
#586874
@alwaysme

You're an ***. Groomers know how to clip nails, it's vet techs like you who are clueless

Anonymous
#451155

Well the post in your opinion may be ridiculous as has been stated many times, but what is evident is the love for the bullie. My bullies are my children, imagine taking your child in for a hair cut, and because "it's busy" the dog (child) was squirming, or dull clippers...

Your child's ear was cut. Now mind you this is purely accidental but odds are you are going to be upset. Not to mention not even telling you about the accident. I am by no means downing any groomer, but I have had less than desirable experience with petco groomers.

I live in Edmond Oklahoma , and I would never take my babies there. Keep in mind I was fair. I figured the first time was an accident/fluke or bad day. The second time the groomer was short, and rather rudely jerked my babies lead....

I promptly canceled the services and took my baby home.

A word to pet lovers make an appointment with your vet. It's roughly 7 to 10 dollars for nail care, and afterall Your vet knows your baby better than any groomer.

Anonymous
#445331

I am sorry you had a bad experience. I hope your bulldog is doing well.

Next time you have the nails serviced, please request nail buffing. The nails will be cut with dog nail clippers, and then a dremel tool will be used to smooth the edges.

Anonymous
#421061

There is no way in *** petco is responsible for your lack of care and responsibility on your part. You didn't pay for the buffing you can't expect the buffing.

And petco is not all about just getting people in thye store yes that is a benefit but most customers for those services don't tend to buy anything else at that time anyways. We are about helping the animals the shelters and the customer.

Groomer
#370646

LOl! Pretty thin skinne dog you've got there if she was able to scratch herself open so badly with un buffed nails that she required stitches.

More likely she cut herself open on something in your home. And if you did not pay for her nails to be buffed then you got what you paid for.