Product: Petco Manager Clear all filters (0 of 80 reviews match)
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Petco - Paying for incompetence
I purchased a coat for my dog and returned it because it was too big. I gave the incompetent clerk my receipt and the item. He couldn't figure out how to refund my card, so he refunded me in cash, great, until I get my bank statement and see that he actually recharged...
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Petco
Petco

Hi there. We're sorry to hear about the service you received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to ...

Product
Petco Manager
#1423717
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My first month working at Petco (I was hired on as the aquatics specialist) I ended up falling off a stool and spraining my ankle extremely badly. Workers comp, right? Nope. I brought a doctors note to my manager who laughed at me and threw the paper back at me and...
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Petco
Petco

We appreciate your feedback, OmniscientWhippet, and have shared this with our team. We recommend reaching out to our http://petcohotline.com/ regarding your specific experienc...

1.8
Product
Petco Manager
I liked
  • Other employees that i worked with
I didn't like
  • All of management
#1421550
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Petco, Parkside Town Commons, 7121 O'Kelly Chapel Rd, Cary, NC 27519 I have repeatedly tried to give this store a chance, but time and time again they disappoint me. The disturbing lack of knowledge of most of the employees who take care of them at Petco is ludicrous....
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Petco
Petco

Hi there. We never want our customers to be stuck with a bad experience. We've shared your review with our team in Cary, and recommend reaching out to our customer service at ...

2.5
Product
Petco Manager
I liked
  • Dog trainer
I didn't like
  • Manager
#1399865
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I did not get my receipt and when I called the store, I was told that the Customer Service number could help. I even used my reward number. Customer service did not listen to me and I had to correct her multiple times. Still don’t have a receipt and the customer...
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Petco
Petco

Hi there. We're sorry to hear about your missing receipt. You can look up purchases made using your Pals account by signing in and looking under transactions: https://goo.gl/E...

2.0
Product
Petco Manager
#1296484
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I have been a custermer for 7 yrs i have seen managers come and go.this last manager looks like she needs to brush her hair.she doesnt look like a manger.I have also notice that when you go in to shop it feels dirty and no one likes each other.its like the employees...
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Petco
Petco

Hi there. We appreciate your feedback. When you have a moment, please contact our Customer Support at 1 888 824-7257 so that our team can look into this and follow up with you...

Product
Petco Manager
#1287978
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I went into the East Lansing Petco in frandor, manager Amanda was very rude and told me she didn't have time for my questions and another time I went into there talked to a assistant manager Alicia and got the same rude response. So don't have time for a customer,I...
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meisie555
meisie555

I feel the same way, I wish Petco Management will review our comments, not that will make any difference because they don't care.

Petco
Petco

We never want our customers to be stuck with a bad experience. Please email us at socialsupport@petco.com with your contact information, store location (including city and sta...

2.8
Product
Petco Manager
#1266958
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I have been going into this store for the past six years and it’s great they finally have a leader and assistant that cares for the store. Josie is a team player and has keepin that store together through all the changes that have taken place and Brett the new general...
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Petco
Petco

Thank you for taking the time to share your feedback with us. We'll be sure to pass along the kudos! -Petco Social Support

5.0
Product
Petco Manager
#1219397
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Allowed a manager to beat a dog and bully employees they only care about sales budget not whats best for the pet
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Petco
Petco

Animal care is our top priority and we take their care very seriously. If you have a situation you would like to report please email us at ReviewSupport@Petco.com with a link ...

Product
Petco Manager
#1194256
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Petco - Grooming

I brought my fur babies in to see Cayla grooming salon manager she was awesome always greeting us and giving my babies what they need that fits my budget!thank you Cayla !!! I hope u stay at Arlington for a long time
4.9
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Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
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Value for money
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Product
Petco Manager
#1160946
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The mgr sped up to 20mph into the parking spot at his Petco job before me and my dog were about to cross the lot from Goodwill in Brookfield, CT 06804. It was around 2pm-4pm. There was no need he was already at the location I have a feeling he did it intentionally....
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Petco
Petco

Hi there. We appreciate the feedback and sorry for the experience. Please contact our Customer Support at 1 888 824-7257 so that we can look into this and follow up with you. ...

Anonymous
William

You are vulgar and therefore I have no sympathy for you.And you sound paranoid.Complaint : DENIED

1.0
Product
Petco Manager
I liked
  • Use to like the nail clippings
I didn't like
  • Female cashiers attitude behavior sarcasm customer service
  • Managers attitude behavior professionalism and customer service
#1158065
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