Petco - Manager Review from New York, New York
I purchased an item at petco 96 street and columbus avenue, ny,ny and the chicken treats for my dog and they were rotten!It got me very upset because i feed one treat to my dog before i smelled the chicken and it smelled like dead rat!
This is poor service from this store..They suppose to check their merchandise for expiration dates and also check for the temperature of this refrigerated items, and obviously they are not doing that! I spoke to the manager which it was a waste of time.. She did not seem to be concern at all.. She just kept telling me they are not rotten!
That this merchandise just came in the store. Eventhough it smelled really bad and she knew it was bad but ignored it!
I am warning customers, please dont buy any refrigerated items from this store because it can harm your pet!I will never buy from this store again for not caring!
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Petco and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Check out the best and the worst companies in Pet Stores category for more informed decision or compare Petco to other companies on our site.