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I went to PETCO for a muzzle, asked staff for help, No one in the store as customers,

Was told no we are busy just by the muzzle if it don't fit bring it back, it didn't fit ,took it back asked for help again this time store was packed, once again I was told just bring it back if it don't fit, some one put even a smaller muzzle in the box so of course it don't fit. Took it back was told NO MORE RETURN, THIS IS THIRD TIME YOU BEEN BACK, I HAD TO KEEP THE MUZZLE AND STILL NO HELP AND BUY ANOTHER, ELKO NEVADA MANAGER IS VERY RUDE, AND HOW DARE YOU .

How do see this is good business, I will never step into this store, I think you need to give me money back!!

And this muzzle and shove it. And YOUR ELKO MANAGER

Reason of review: Poor customer service.

Location: Redwood City, California

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Guest

Petco your not sorry for this manager In the Elko, Nevada store because as of October 9, 2018 you still have a manager thatโ€™s running the store into the ground. Please just close this store so petsmart can open one and run it right.

Petco

Thank you for bringing this to our attention; we're sorry to hear about your experience. Please call our customer support (888-824-7257) so we can look into this further. Thank you and we look forward hearing from you.

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