Petco Pals Rewards Program Reviews

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I went to Petco on my Birthday in July and remembered about the rewards program. I realized that both Baby Cat and Piko had birthdays, yet, no reward. It took me 2 chats and about 6 emails to get any kind of solution. Supposedly the last person I emailed sent my issue to their tech team and it was going to be corrected. Bacardi got her rewards. Now it's October and guess what? This year Junior got his rewards but Princess did not. ...
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I am a customer of the Petco store in Titusville, FL and over the years have spent thousands of dollars for purchase of dog food products. Each and every receipt lists my Pals Reward Number: 339459151 and says: "Congratulations on your recently earned Reward Dollars! If you haven't already redeemed your Reward Dollars; see palsrewards.com to claim rewards and update your profile with an email to receive future reward notices. *Questions ,...
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I don't have an issue with the store so much.They are a little over priced. The rewards card gives you 5.00 back for every 100.00 dollars you spend. There was a time that the 5.00 dollars was automatically loaded onto your account and deducted at the register. Then they went to an email notification and that stopped. Now you have to login to upload the coupon or call them. If you don't upload the coupon in a small time period it is deleted from...
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2.6
I didn't like
  • Bad customer service
  • Reward program
#920701
At the beginning of the year we purchased 3 Siberian Husky puppies shots and food are very expensive and Petco is close by. for the last 6 months I have spent about $400 each month getting special puppy food for them the majority is candid in a few other texas-based grain-free companies I was told I probably have plenty of pale rReward Points because of how large my purchases are this is six months into doing this and I'm just told that I needed...
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