Product: Petco Pet Groomer Clear all filters (5 of 5 reviews match)
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Petco in Oceanside, California - Dog caught respiratory infection at groomer

3.2
Details
I can’t believe it!!! My goldendoodle has been groomed at the petco in Oceanside and we the the groomer but I’m so upset that my dog was infected with a flu virus. $250 later after vet visit........ I’m so upset and going to have to find another groomer
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Review
#1367024 Review #1367024 is a subjective opinion of poster.
Service
Petco Pet Groomer
Reason of review
Poor customer service
1.0
Details
Groomer left voicemail that if I wasn’t there 15 minutes prior to closing they would take my dog to the pound. I will never do business with them again. I just assumed groomers loved the animals. If this is happening to my fave what about when no one is looking?
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1 comment
Petco
#1488755

Hi there. Thank you for sharing your dog's grooming concern and we apologize for the experience.

Please contact our Customer Support at 1 888 824 7257 or email us at customerrelations@petco.com so that we can have our team look into this and follow up with you. We look forward hearing from you.

Review
#1265620 Review #1265620 is a subjective opinion of poster.
Service
Petco Pet Groomer
Reason of review
Poor customer service
1.0
Details
It happend on (3-24-18) Dog groomer Wendy at store #298 in Ann Arbor was rude, unprofessional and arguementive. Also hung up on me over the phone. The only services I requested was a feet, face and *** gromming for my puppy and she wanted to try and price gauge me and...
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4 comments
Anonymous
#1451648

Wow ....thanks for sharing I was looking for a good grooming place to take my dog...definitly will not be going there.

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Review
#1218254 Review #1218254 is a subjective opinion of poster.
Service
Petco Pet Groomer
Reason of review
Poor customer service
1.0
Details
No wonder why Petco has you sign that they are not responsible for any injuries. She could of caused serious injuries to my dog and put her through the same pain. I will be filing a complaint for this grooming malpractice. They even called me later to come back and...
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1 comment
Petco
#1178276

Hi there. We're sorry to hear about your recent experience, thank you for bringing it to our attention.

Animal care is our top priority and we take their care very seriously. We hope you'll give us another chance to make things right. Please email us at PTPsupport@petco.com; include your phone number and the store location, including the state.

We'll be happy to help. Thank you!

Review
#872396 Review #872396 is a subjective opinion of poster.
Service
Petco Pet Groomer
Reason of review
Bad quality
1.3
Details
I have taken my cat Winston to Petco for grooming for awhile long before Iris. Dar was the last groomer and she was wonderful so now we have Iris. So the 1st time Irid groomed Winston she didn't even bath her and charged me $70.00, i couldn't believe they charged me...
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1 comment
Petco
#1175755

Thank you for bringing this to our attention. Please call our customer support (888-824-7257) so we can look into this further. We look forward hearing from you.

Review
#868872 Review #868872 is a subjective opinion of poster.
Service
Petco Pet Groomer
Reason of review
Poor customer service

Contact Petco Customer Service

Mailing Address:
Petco Animal Supplies, Inc
10850 Via Frontera
San Diego, California 92127
United States
Phone:
(858) 453-7845
All Petco Contacts