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2.3

Went to Petco today for Sentry flea treatments for my cats and dog after reading reviews about the product and the fact that it's so much cheaper than Frontline. Bought one each of the 3 pack for cats and dogs and it was almost $80.00.

Checked online and even with shipping it would have been $20.00 cheaper. This doesn't make any sense. Why would buying something in the store be cheaper than buying something online, even with shipping? Was I overcharged?

It certainly looks like it. I shop Petco for my cat's grain-free cat food, but next time I'm going to check out Petsmart. If Petco keeps this up, they will continue to lose business.

This is ridiculous. I'd really like to have my $20.00 overcharge back.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

Location: 20825 I-30, Benton, AR 72015, USA

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They will price match their website's prices in store, all you have to do is show them the same item's price online (pulling the webpage up on your phone, or sometimes they have an ipad that can be used) and they'll adjust it at the register. By the way, I'm pretty sure it costs less online because it costs them a lot more to run a brick and mortar store than it costs to ship items out of a warehouse.

Petco

Hi there. We try to keep our pricing as reasonable and competitive as we can for our customers in today's market.

We appreciate and value your feedback. If you need any assistance, please contact our Customer Support at 1 888 824 7257.

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