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Bad groom and no response from petco

1.0
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Bad groom and no response from petco
Bad groom and no response from petco
First groom for my pomeranian by Angelica at 860 Broadway in NY. Worst cut ever. Uneven, boxy and excessive in areas. Sprayed so much fragrance on her it was stiffling. Was quoted $85, but was charged $117 when I got there. Groomer seemed unsure and rushed. Have been...
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#2277771

Hi there. We're sorry to hear about the service you received at your local store, thank you for taking the time to bring this to our attention.

We certainly don't want you to be stuck with that kind of experience. At your earliest convenience, please call our customer support at ( 877-738-6742) so that we can look into this further.

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Featured
ID
#4148646 Review #4148646 is a subjective opinion of poster.
Location
New York, New York
Cons
  • Bad customer service
Loss
$30
Preferred solution
Full refund
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Dissatisfied with care @ Vetco Total Care @ local Petco and Hospital Manager

1.0
Dissatisfied with care @ Vetco Total Care @ local Petco and Hospital Manager
Dissatisfied with care @ Vetco Total Care @ local Petco and Hospital Manager
Dissatisfied with care @ Vetco Total Care @ local Petco and Hospital Manager
Update by user Jul 14, 2022

Contacted escalations dept NO LESS than 3 times and was assured after very lengthy conversations each time someone from store would "definitley reach out to me to discuss resoltuion" they never have .Also Petco customer service does not seem to know these in store...

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#3667733 Review #3667733 is a subjective opinion of poster.
Location
Kinnelon, New Jersey
Preferred solution
Price reduction

Sent me a repeat order/duplex cookies 16 packs 1 month after my order

2.5
I was sent a REPEAT ORDER FOR 16PACKS OF DUPLEX COOKIES. i ALWAYS HAD MY DELIVERY APRIL AND THEN DECEMBER, I COULD NOT CANCEL ORDER, NOW I HAVE 30 PACKS OF COOKIES AND I WILL NOT NEED TO REORDER FOR OVER A YEAR. I CANCELLED SUBSCRIPTION TILL I NEED TO REORDER FOR MY 12...
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#4310005 Review #4310005 is a subjective opinion of poster.
Location
Staten Island, New York
New Reviewer

U suck

1.0