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This is how a Petco store manager and dog trainer could have ruined a young dog’s socialization and possibly his life. We have a 16-week-old puppy we had been taking to the Bremerton, Washington Petco for about four weeks for their free puppy play sessions on the...
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Petco
Petco

Hi there. We appreciate sharing your concern and feedback. We were able to pull up your previous contact with our Support team. We will make sure to add this to the case notes...

1.0
#1359352
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This review is for wesley chapel florida Petco. The manager is NOT friendly. She was extremely rude .. rolling her eyes and arguing with one of the really nice store employees one day. Another day i went to ask a question while she was grooming a dog and she cut the...
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Petco
Petco

Hi there. This is not the type of experience we want our customers to have. Thank you for sharing your concern and we appreciate the feedback. Please contact our Customer Supp...

3.6
#1357002
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I walk into West Babylon Ny Petco a lot and I am not sure if Marian is new manager but she was talking to her associates or managers like they didn't know what they were doing. I overheard her saying "what are you a idiot? you cant do that". Since when was it right to...
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Petco
Petco

We regret to hear this and appreciate you sharing your feedback with us. Please email us at SocialSupport@Petco.com and include a link to your review along with your phone num...

5.0
I liked
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#1348267
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Petco - With your www.pissed consumer webpage

Your reviewer tagged my customer service complaint with the words quarrelsome mandrill. I did not give you permission to disrequard my valid conplaint with a disrespect jab at my complaint
#1347948
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Walk into Petco Unleashed at Hillcrest location. Store is not busy. Finished shopping went to checkout..Three enmployees behind checkout counter. One cashier is busy with a customer. The other rwo employees working at checkout counter ignored me and proceeded with...
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1.0
#1347795
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I have been taking my dog to Petco for her grooming for the past seven years and have been paying around $64.00 for the service. This last time I was charged $103.00 for the same service. When I asked the groomer why it was almost twice the usual price she said that...
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Petco
Petco

Hi there. We try to keep our pricing as reasonable and competitive as we can for our customers in today's market. We appreciate and value your feedback.

3.0
#1347407
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I placed an order online for a case of 13oz cans of prescription dog food. I paid $15.99 for 2 day shipping. 7 days later i received a case of 3oz cans of regular cat food. I called and a woman told me she would reorder it. 11 days after ordering i called again and was...
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Anonymous
Merissa

Same thing happened to me. I ordered cat food and my vet approved it the same day. 5 days later i still recieved nothing. Its my first time using petco so im never using it ag...

Petco
Petco

We're sorry to hear there was so much trouble with your order and would like the opportunity to make things right. Please email us at socialsupport@petco.com with your order n...

1.0
#1346637
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As a new customer, my first experience was a terrible one. The salesperson/Management/Beth at Petco’s Chester, VA location told me that the puppy training classes would be held at my home. I purchased puppy training classes that was rescheduled twice before someone...
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Petco
Petco

Hi there. We're sorry to hear about the service you received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to ...

2.4
#1342485
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I bought two bowlmates and spent about $30 on dog bowls for the simple fact that the bowls had a thin line of rubber and would stay in place on my hardwood floor. After a day, my dog was able to pull the rubber out of the bowlmate. I am not pleased with the quality of...
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Petco
Petco

Hi there. We are sorry to hear this item did not meet expectations, and we will share your feedback with our team. You can check out our easy return policy here: https://www.p...

2.3
#1339686
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Contact Petco

Mailing Address:
Petco Animal Supplies, Inc
10850 Via Frontera
San Diego, California 92127
United States
Phone:
(858) 453-7845
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So in April we bought our first hamster we named her rose but in fortunately she died with in 3 1/2 months! Last week on August 13,2018 we purchased another hamster and today(08/24) it died already!!..not even 2 weeks!!!...my daughters are so heart broken!!...we bought...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please call our customer support at (888-824-7257) so that we can look into this further. We look forward to hearing fr...

Petco
Petco

Hi there. Thank you for bringing this to our attention. Please call our customer support at (888-824-7257) so that we can look into this further. We look forward to hearing fr...

1.8
#1337501
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