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Myself and my significant other had been discussing getting a bearded dragon for some time, and we finally decided to get everything we needed to welcome a new little beardie into our lives. A woman named "Mel" helped us get all of our lights, food, furnishings, etc...
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Anonymous
Leah

Just found out that she passed away. We had to call them to find out.Didn't take her to the vet when they knew she was sick.Never. Ever. Buy animals from Petco.

Petco
Petco

Hi there. Thank you for sharing your concern with us and we appreciate the feedback. Please contact our Customer Support at 1 888 824 7257 to further look into this.

3.4
I liked
  • Majority of the staff
  • Product variety
I didn't like
  • Being sold a sick animal twice
  • Staff member mel
#1169604
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lots of empty hooks and shelves throughout the Lancaster store(Salem, Oregon), which has been an ongoing trend at this store for over a month. I was told by an employee that some freight arrived late a few weeks ago, but do they only work it the day they recieve it? I...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please call our customer support at (888-824-7257) so that we can look into this further. We look forward to hearing fr...

3.0
#1167559
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PETCO deleted the following review when I posted it on their (online) review page: "A 64+ pound box (4 bags): Too heavy! Orders of 2 or more bags should be shipped with a limit of 2 bags per box. My most recent purchase was for 4 bags. Fortunately the delivering UPS...
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Petco
Petco

Hi there. Thank you for sharing your concern. Please contact our Customer Support team at 1 888 824 7257 for further assistance.

3.5
I didn't like
  • Shipping four 16 pound bags of cat food in one box
#1163730
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Petco - Grooming

Petco
#1160946
4.9
Details
I brought my fur babies in to see Cayla grooming salon manager she was awesome always greeting us and giving my babies what they need that fits my budget!thank you Cayla !!! I hope u stay at Arlington for a long time
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Petco - We had wonderful help by Diana

Petco
#1159778
4.3
Details
We went to 1450 Twixt town rd,Marion Iowa 52302 store and Diana had helped us she was so helpful and so kind!
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Petco - Worst experience

Petco
#1150305
1.0
Details
Most uncoordinated store with terrible customer service !! This place is a joke and will tell everyone to avoid this place !! Also was very messy and vaccinations are the most frustrating non communicating service I've ever experienced
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website

Petco - Grooming

Petco
#1148251
I have wonderful experiences at my Petco in Rosenberg Texas. They always groom my dog exactly as I specify, they're always on time and they are very caring and loving with my dog. She loves going there. Fantastic service
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There is a very small display for ferrets, which has been made smaller by being divided into two! Not only do those poor babies have to be separated, but they don't have any room to play! Asked an employee about it, and she couldn't have cared any less. "It's up to...
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Petco
Petco

Hi there. Thank you for bringing this to our attention and sharing your feedback. Please contact our Customer Support team at 1 888 824 7257 so that we can look into this.

1.0
#1163724
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Petco in palm harbor / Clearwater Florida This girl with long red hair. She puts it up in a bun. Hasba red shirt and apron. Her name started with a C. I think it was Courtney or Cathrine. My husband and I needed information on so products with our new cat shadow and...
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Petco
Petco

Hi there. Thank you for reaching out and we apologize for the experience. Please contact our Customer Support at 1 888 824 7257 so that we can look into this.

4.4
#1163132
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The mgr sped up to 20mph into the parking spot at his Petco job before me and my dog were about to cross the lot from Goodwill in Brookfield, CT 06804. It was around 2pm-4pm. There was no need he was already at the location I have a feeling he did it intentionally....
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Petco
Petco

Hi there. We appreciate the feedback and sorry for the experience. Please contact our Customer Support at 1 888 824-7257 so that we can look into this and follow up with you. ...

Anonymous
William

You are vulgar and therefore I have no sympathy for you.And you sound paranoid.Complaint : DENIED

1.0
I liked
  • Use to like the nail clippings
I didn't like
  • Managers attitude behavior professionalism and customer service
  • Female cashiers attitude behavior sarcasm customer service
#1158065
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The *** go tee fatso baldy thinks he can storm around Petco intimidating and threatening women. He calls them Mam when he can tell that will *** them off because their around his same age and who the f is he too talk he's bald. Then he runs outside and puts on a grey...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please contact our Customer Support at 1 888 824-7257 so that we can look into this and follow up with you. Thank you.

#1158040
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I ordered cat litter on their reorder program. The price was fair and the convenience appealing. To my shock on the 2nd reorder they raised the price 80% with no warning or notice. I called when I saw the order go in, called customer service, and was assured the price...
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#1157406
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I have consistently complained at the petco stores in my area with no avail. I go out of my way to avoid shopping at petco but when i find a stray kitten and need KMR and they are the only place with it that's open I'm forced to go in and ONCE again observe the animals...
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Petco
Petco

Hi there. Thank you for sharing your feedback. Please contact our Customer Support at 1 888 824-7257 so that they can investigate this.

2.5
#1155309
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I took my 2 grandchildren to Petco at Kailua Kona. We own 2 *** shu and 1 Maltese so I visit Petco alot.. My granson Accidentally kicked a broken door that was under the chinchillas cage and it fell on the floor, my grandson pick it up and trid to close it, when the...
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Petco
Petco

Hi there.W e're sorry to hear about the service your received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to...

1.0
#1150531
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