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I am a former Petco manager, and I've witnessed enough atrocities against animals there to last a lifetime. This company has really gone downhill- in the past few years they went from a company that actually cared somewhat about the animals to only caring about the...
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Anonymous
ProudPetcoPartner2017

Wow, you sound very bitter. It’s unfortunate you had that experience at your Petco. But that does not speak for all stores nationwide. My store, animals truly come first. I’ve...

Anonymous
Anonymous

Thanks for the Christmas bonus Petco! We work our ***'s off for you and you can't do ANYTHING for us?? What a bunch of ***. God forbid you take care of the people that make yo...

#259047
Reply to reviews
Petco's Negligence and the Abuse by the Grooming Department
To summarize the past few months please see the email below that I wrote to Petco in March. I have yet to receive a response from them. My mom has been writing back and forth to the insurance agent that Petco assigned and I feel that I’m just getting the run around....
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Anonymous
Anonymous

I am heartbroken yo hear what joey had and still has to endure. I am disgusted with petco and petsmart i have a rule of thumb that i now follow. If my dov is going to get groo...

Anonymous
Anonymous

Too long, too dramatic for what it simply was, and too many unnecessary details. Getting to the point would have been better. Hope your dog is better by now.

#482232
Reply to reviews
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My dog Tom needed grooming and we took him to Petco Ballard Seattl. Tom is shitzu and long hair and had some hair got matted. We wanted top hair keep it long and bottom cut and matted hair cut. After 4 hours we went to pick Tom up we were in total shock. His hair was...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. If there's anything else we can do to help please call our customer support at (888-824-7257) so that we can look into ...

1.0
#1263460
Reply to reviews
My name is Chris Herbert. I frequent this Clifton new jersey petco and spend a lot there. I went today and they were busy in fish so I waited. I asked ho much the irredescent sharks were because I did not see a tag. The manager said 2.99 so I said "wow that's great" nd...
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Anonymous
Durpa

Yep they are doing something. They are ignoring you. See they can prove you did not wait an hour, video being time stamped and such. Since there was no POSTED price the employ...

BewilderedElephantSeal932
BewilderedElephantSeal932

Hello this is chris Herbert again. I called today for the 14th time. I was told that someone will get back to me. Today is Monday. Friday when I called (the 13th time) I was t...

4.1
I didn't like
  • Today i was treated like a piece of garbage
#1265654
Reply to reviews
We brought our Shitzu in for grooming and left with a poorly groomed pet that was Stabbed in the Eye and Blinded. My wife walked in when she heard our little boy screaming in pain and when the groomers noticed her they attempted to block her view, and claim that he...
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Anonymous
marc r

Emailed to petco got canned response .... then nothing ..... wow......

Petco
Petco

Hi there. Thank you for bringing this to our attention, can you please send your phone number, the store location and these details to PTPSupport@petco.com so we can look into...

1.0
I didn't like
  • Groomers
  • I do not like petco
#1238862
Reply to reviews
It happend on (3-24-18) Dog groomer Wendy at store #298 in Ann Arbor was rude, unprofessional and arguementive. Also hung up on me over the phone. The only services I requested was a feet, face and *** gromming for my puppy and she wanted to try and price gauge me and...
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Anonymous
Concerned Customer

Wow ....thanks for sharing I was looking for a good grooming place to take my dog...definitly will not be going there.

h.kitchener
h.kitchener

Now that you are not going to spend the money on your pet, perhaps you could use some of the savings to enroll in an English grammar and, more importantly a spelling refresher...

1.0
#1218254
Reply to reviews
Petco - Larvae in dog food
Petco - Larvae in dog food
Petco - Larvae in dog food
The situation hasn't changed. No one is responsible for anything. No storage standards are observed. And from for this negligence suffer animals. Six months ago I bought food for my dog - Blue Buffalo, in store Petco (address 1470 E Hallandale Beach Blvd, Hallandale...
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Petco
Petco

We regret to hear about your recent experience and appreciate you reaching out to us. Please email us at ReviewSupport@petco.com, and include a link to your review and your ph...

1.0
#1203700
Reply to reviews
I took my Yorkshire Terrier for grooming today. 9:30AM appointment. While I signed the disclaimer the groomer asked me for the right phone number. The one they had on file was my husband's and she had me writting next to his, mine ( the one I wanted to be used this...
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Petco
Petco

This isn't the type of experience we want our customers to have. We'd like to look into this. Please contact our Customer Support at 1 888 824 7257 so that we can look into th...

1.0
#1216256
Reply to reviews
On May 6, 2018 I took my two dog in for groom at PETCO, Coeur d’Alene, ID. I have asked the groomer to cut their hair to about 3/4”, when I picked up the dogs they were both shaved to the skin. I was charged $130.14 for this horrible job. I completed the online survey...
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Petco
Petco

Hi there. We're sorry to hear you weren't happy with your pup's recent grooms, and that the situation was left unresolved; thank you for bringing this to our attention. Can yo...

1.5
I liked
  • Clean
  • Location
I didn't like
  • Petco do not honor their garantees
  • Grooming service
#1267825
Reply to reviews

Contact Petco

Mailing Address:
Petco Animal Supplies, Inc
10850 Via Frontera
San Diego, California 92127
United States
Phone:
(858) 453-7845
More
I brought both my dogs to be groomed at the North Myrtle Beach location. After getting home I noticed my Jug's nails werent all trimmed. I called and spoke to Heather who told me to come in and she would redo them. The day I was able to go Heather wasnt working so...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please contact our Customer Support at 1 888 824 7257 so that we can have our team investigate this. Thank you.

1.0
#1278395
Reply to reviews