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I am a former Petco manager, and I've witnessed enough atrocities against animals there to last a lifetime. This company has really gone downhill- in the past few years they went from a company that actually cared somewhat about the animals to only caring about the...
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Anonymous
ProudPetcoPartner2017

Wow, you sound very bitter. It’s unfortunate you had that experience at your Petco. But that does not speak for all stores nationwide. My store, animals truly come first. I’ve...

Anonymous
Anonymous

Thanks for the Christmas bonus Petco! We work our ***'s off for you and you can't do ANYTHING for us?? What a bunch of ***. God forbid you take care of the people that make yo...

#259047
Reply to reviews
Petco's Negligence and the Abuse by the Grooming Department
To summarize the past few months please see the email below that I wrote to Petco in March. I have yet to receive a response from them. My mom has been writing back and forth to the insurance agent that Petco assigned and I feel that I’m just getting the run around....
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Anonymous
Teresa karotko

I take my 11yr+ rescue pitt mix to Petco in Lebanon TN once a month to get bathed, teeth clean and nails done, usually painted pink. They are excellent and since moving to Nas...

Anonymous
Anonymous

I am heartbroken yo hear what joey had and still has to endure. I am disgusted with petco and petsmart i have a rule of thumb that i now follow. If my dov is going to get groo...

#482232
Reply to reviews
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My shitzu got Injured at Petco groomming
My dog Tom needed grooming and we took him to Petco Ballard Seattl. Tom is shitzu and long hair and had some hair got matted. We wanted top hair keep it long and bottom cut and matted hair cut. After 4 hours we went to pick Tom up we were in total shock. His hair was...
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Anonymous
Mell

I am a groomer, it takes someone with a true love of animals to make a great groomer. Some dont have the patience that is required. Sounds like Toms groomer didnt. Poor baby. ...

Petco
Petco

Hi there. Thank you for bringing this to our attention. If there's anything else we can do to help please call our customer support at (888-824-7257) so that we can look into ...

1.0
#1263460
Reply to reviews
Petco - Unhappy
Petco - Unhappy
Petco - Unhappy
Petco - Unhappy
Petco - Unhappy
Petco - Unhappy
Petco - Unhappy
Brought my chihuahua in for bath, nails, teeth, ears to be done. Hes short haired, needs no brushing, or grooming besides a bath. He came home with a razor mark on the right side of his head, between his eyebrow and ear...it was rough and area about size of half...
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Petco
Petco

Hi. Thank you for bringing this to our attention. Please contact our Customer Support at 1 888 824 7257 so that we can have our team investigate this. Thank you.

1.5
#1285734
Reply to reviews
My name is Chris Herbert. I frequent this Clifton new jersey petco and spend a lot there. I went today and they were busy in fish so I waited. I asked ho much the irredescent sharks were because I did not see a tag. The manager said 2.99 so I said "wow that's great" nd...
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Anonymous
Durpa

Yep they are doing something. They are ignoring you. See they can prove you did not wait an hour, video being time stamped and such. Since there was no POSTED price the employ...

BewilderedElephantSeal932
BewilderedElephantSeal932

Hello this is chris Herbert again. I called today for the 14th time. I was told that someone will get back to me. Today is Monday. Friday when I called (the 13th time) I was t...

4.1
I didn't like
  • Today i was treated like a piece of garbage
#1265654
Reply to reviews
I had a grooming appointment scheduled at Petco today, Sunday July 1st for 10:30 A.M at the location in Parkville Shopping Center in Baltimore, MD, but they were unable to accomodate my request. I had called and scheduled this in advance over a week ago. It is hard to...
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Petco
Petco

Hi there. Thank you for bringing this to our attention and we apologize for the poor customer service experience. We suggest calling our Customer Support at 1 888 824 7257 so ...

3.4
I liked
  • Gro
  • Location
I didn't like
  • No assistance in a resolution
  • To be turned away because of the groomers mistake
  • Unable to accomodate service
#1293183
Reply to reviews
I had the worst experience in my life! Petco located in arvada 80th and wadsworth. I asked for assistance to purchase 2 harnesses for my dogs. And the 1 employee tried her best to help but it was obvious no one trained her. I felt bad for her. Also the mobile vet crew...
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Petco
Petco

Hi there. Thank you for bringing this to our attention. Please call our customer support at (888-824-7257) so that we can look into this further. We look forward to hearing fr...

1.2
#1327775
Reply to reviews
I have a female Cavalier and Catahoula leopard and have been going to Petco for several years. My wife and I always make the appointments in advance. We get to Petco for our Cavalier just before the appointed time and are told by Ralph l we will have to leave her there...
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Petco
Petco

Hi there. We're sorry to hear about the service you received at your local store, thank you for taking the time to bring this to our attention. We certainly don't want you to ...

#1316013
Reply to reviews
We went to the Petco on I-45 and Cypresswood tonight. Kathy helped us. Our dog has fleas for the first time in six years. Very concerned for her and our house. Kathy spent time explaining what would could expect, made product suggestions, sent another associate into...
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Petco
Petco

Thank you for taking the time to share your feedback with us. We're happy Kathy was able to assist you. We'll be sure to share your experience with our team and the store lead...

#1330710
Reply to reviews
I took my dog to Petco last week to have him groomed. I have an Alfa Male dog who is very protective. I tried to tell the girl do not try to touch him while I am standing here because he will snap! If you just take him back and let me leave he will be alright. She told...
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Petco
Petco

Hi there. We appreciate the feedback and will share this with our team.

3.9
#1318902
Reply to reviews