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Purchased a Brooklyn Tank Stand (Imaginarium 55 gallon metal stand) on March 20, 2018 at the Palos Verdes store.

Tried assembling stand as soon as I got home - after getting halfway, noticed that one of the legs had 2 screw holes that were not there. This is basically a manufacturing oversight and poor quality control on Petco's side.

The missing 2 holes makes it impossible for me to complete the assmebly. I called the manager right away - only to find out that they do not have anymore in stock and that this product will be discontinued.

I asked if he could call another Petco so I can have this problem resolved - the answer is Do It Yourself. As soon as I asked him if there is another manager - he hanged up on me.

Reason of review: Bad quality.

Monetary Loss: $40.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Mar 22.

Review #1216602 is a subjective opinion of

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#1450584

Hi there. Thank you for reaching out and we apologize for the experience. Please contact our Customer Support at 1 888 824 7257 for further assistance.

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