12611 Jefferson Davis Hwy, Chester, VA 23831, USA
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As a new customer, my first experience was a terrible one. The salesperson/Management/Beth at Petco’s Chester, VA location told me that the puppy training classes would be held at my home.

I purchased puppy training classes that was rescheduled twice before someone told me that in Petco doesn’t do in home training.

The manager/Beth had an “oh well” attitude. Not very customer friendly.

Product or Service Mentioned: Petco Dog Training.

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Hi there. We're sorry to hear about the service you received at your local store, thank you for taking the time to bring this to our attention.

We certainly don't want you to be stuck with that kind of experience. At your earliest convenience, please call our customer support at (888-824-7257) so that we can look into this further.


Why should they have to call when they gave you the info on the review. Making your customers waste even more time because of your unhelpfulness