Petco - Terrible grooming that I paid excellent money for.

This is how my pup came home.This groomer was nice but obviously didn't know what she was doing.

My dog had never snapped at anyone and she said he tried to nip her when she touched his feet so no grooming was done to the feet. Also, she chopped the hair on his ears all the way off. She took at least 4 inches or more from his ears. She also butchered his brow line.

She said I could bring him back and she would finish him up at no charge. Why on earth would I do that to my pup?

$98 & a great tip (that I gave her before I saw my dog) has gone down the drain.I'm beyond upset.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Customer service
Layout of Store
Discounts and Special Offers

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Petco Grooming Services
Review category
Pet Stores
review #785367

Author wants to be contacted by the company. Learn more

Had an experience with Petco? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Feb 07 #1107846 San Diego, California

Thank you for bringing this to our attention. Please call our customer support (888-824-7257) so we can look into this further. Thank you and we look forward hearing from you.

0 1 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Petco. However, many companies do monitor reviews on our site.

You were reading a complaint about Petco.
Filing a new complaint about