2 comments
Not resolved

I am very disappointed by the actions of Petco. I have seen numerous employees come and go from that website. The store used to be filled with people of all diversities, and all kinds of ethnic background but now the store is purely one color. I also notice my favorite employees that used to be there Lisa, James, are all gone. I remember Lisa for being there for about three years, James being there for a shorter amount of time. I was always surprised to see Lisa not ever get promoted. When I asked why, they would joke and say its because the store manager refused to promote females. At first I thought they were being sarcastic that is until I go in the store now. All the managers are white males, most of whom are new. I'm shocked and surprised by this. I then Google discrimination at Petco and find numerous articles and cases about the corporation being discriminatory; I also noticed the animals aren't in the best conditions anymore and even found photos of animals being in horrible conditions online. There's even a indie doc about it. I think this is horrible, and horrible Petco is not letting discrimination go on in their stores but also animal lack of care.

Related: Petco Costumer Service Review

This doesn't surprise me at all because the store manager is a complete ***. I've heard and seen him talk down to employees, and walk away from customers. Heck he's walked away from me even after I asked where the cat food was. Very disappointed all the good employees are gone yet he's still around and still an ***.

I understand not all Petco's are like this and some stores really care about their employees and animals; it just saddens me this is happening in my own city.

I liked: Employees.

I didn't like: Mistreatment of employees and animals.

Review #899689 is a subjective opinion of a user.

3.1
Layout of Store
Customer service
Delivery Service
Style and Design
Diversity of Products or Services
Price Affordability
Product or Service Quality
Discounts and Special Offers
Value for money
Website
Additional Fees
Exchange, Refund and Cancellation Policy
Allergens Information
PRODUCT OR SERVICE Petco Customer Care
Reason of Review / Monetary Loss discrimination animal cruelty / Not specified
Preferred solution Petco needs to pay more attention to how employees and animals, and customers are treated at their stores

Had an Experience with Petco?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Orange City, Florida, United States #1201533

Former Petco aquatic specialist here, the location I worked until very recently had very petty management as well.That store goes through aquatic specialists like you would not believe.

This is because the aquatic specialist is basically the scapegoat for everything that goes wrong. There were issues with habitats that I had been reporting over and over since I got hired, and over a year later I get fired because a corporate walk revealed that they never bothered to fix these things, and told the corporate guy that I never reported it, even after I pointed out that a manager had written a note on a tank with dry erase regarding the issue.

So much lying to cover their own butts rather than just do their jobs...It's a horrible place to work, and stressed me out to the point of being medicated.

Petco

Thank you for bringing it to our attention. Can you please call our customer support team at (888-824-7257) so that our team can look into this situation further? We appreciate your feedback on this and we look forward to hearing from you.

You May Also Like

My Bichon Brise was injured at petco grooming on 02/06/2016 Petco "My boy Sammy, five year old Bichon was groomed on 02/06/2016 , I was told they may need to cut his hair short due to knots on his fur, I..." Read more Petco - Review in Pet Stores category from Kennewick, Washington Petco " Just a complaint on all pet stores. You have grocery carts. But you don't have the seat section designed for little dogs to sit in them we have..." Read more Review about Petco Grooming Services from Burlington, Massachusetts Petco "I made an appointment almost two months prior to dropping my dog, Bruce, off at Petco (103, Commerace Way, Woburn 01801). His appointment was at 12:00 pm and I figured..." Read more Petco - Pals Rewards Petco "We have had a Petco Pals Reward card for nearly 6 months.We shop there frequently and spend A LOT of money. I have never been able to access my Pals Rewards...." Read more InterNations - Free membership of Internation rejected within 60 seconds of sending request - no basis InterNations "I am working as a director business operations in a multimillion dolar firm in India . I was invited by a friend who is an Internation member to join one..." Read more Interstate National Dealer Services. Inc. does not honor their extended vehicle warranty contracts Interstate National Dealer Services "In Feb of this year I purchased a used 2008 BMW 550i. The dealership offered an extended warranty through Interstate National Dealer Services (INDS, Inc.), I opted for the Copper..." Read more 123Stores - Unethical Company - Misleading Advertisig 123Stores "I purchased the dinette set reflected in the picture below thru Amazon.com on 5/9/2017 for $389.27. The actual seller was 123Stores.com. When the delivery truck arrived, they only had one..." Read more Heartland Rvs - 2011 Heartland Elkridge rv Heartland Rvs "Bought used after 5 times, like new...other than, hot water tank had a hole in it from manufacturer skid, exterior door had cracks vertically (we bought new altho they said..." Read more