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Customer service
Product or Service Quality
1 comment

Groomer left voicemail that if I wasn’t there 15 minutes prior to closing they would take my dog to the pound. I will never do business with them again.

I just assumed groomers loved the animals. If this is happening to my fave what about when no one is looking?

Product or Service Mentioned: Petco Pet Groomer.

Reason of review: Poor customer service.

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Petco
#1488755

Hi there. Thank you for sharing your dog's grooming concern and we apologize for the experience.

Please contact our Customer Support at 1 888 824 7257 or email us at customerrelations@petco.com so that we can have our team look into this and follow up with you. We look forward hearing from you.