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I took my little dog to the Petco Novato grooming room to have her nails trimmed. I was with her, and emphasized that she needed to be carefully handled.

She was placed on a filthy table, which was covered in dog hair and dirty residue that should have been cleaned before each grooming treatment. The technician proceeded to clip my dogs nails, and extreme bleeding came from her foot. When I got the dog out of the car at home, my car seats were coated in blood. The dog was able to walk into the home, leaving a sadly red trail of blood from her paw.

This happened yesterday. I have since carefully cleaned the paw, and the bleeding has lessened now. This should never have happened, they placed my dog in pain and in jeopardy, and I am very disappointed in such a negligent service.

The workers are very nice and friendly, but care and caution are much more important, and I did not see these qualities at all. I am ashamed for Petco, and I will never deal with them again.

Reason of review: Bad quality.

Location: Novato, California

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Petco

Hi there. Thank you for bringing this to our attention.

Please call our customer support atย (888-824-7257) or send your contact information, these details and the store location to ptpsupport@petco.com so that we can look into this further.

We look forward to hearing from you. In the meantime, we hope your dog's paw feels better soon.

Machele Imf

Complain to the manager. Tell him how your dog was abused and mistreated.

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