I went into PETCO May 9 2013 in Racine, WI to get a new grooming tool for my Maine Coon. I was impressed by the groomer and agreed to have the cat washed dried and combed out on May 10th.
I dropped my cat off at 12 noon, at 1:30pm
I received a call saying that they had checked on my cat, it wasn't breathing and they were taking it to the Animal emergency center. All I can say is that my cat checked clear 2 weeks before. The breeder had the cat tested for FIV, FELV, MyBPC, AND HCM. The testing included DNA genetics testing from Ohio State University Vet Hospital.
My cat tested negative in all counts. My cat also had been groomed by other groomers numerous times. PETCO was quick to apologize after I called them and promised (the district manager) to get back to me after investigating the situation.
I realize I never will know for sure what happened, how my cat was treated, the conditions he was in, or how long my cat was left alone.
All I know is I trusted them with my cat who was greatly loved and now he's dead. The cat was also had 6 show ribbons and was a champion.
Product or Service Mentioned: Petco Grooming Service.
Monetary Loss: $1800.