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Update by user Jun 21

Petco Grooming 1415 E. Warner Rd Gilbert, AZ 85296 Store#1104

Original review posted by user Jun 21

Brought my chihuahua in for bath, nails, teeth, ears to be done. Hes short haired, needs no brushing, or grooming besides a bath.

He came home with a razor mark on the right side of his head, between his eyebrow and ear...it was rough and area about size of half dollar. Talked to ast mgr angelo, and groomer , daisy, neither seemed concerned or to care, and denied anything happened. Angelo refused to give me any assistance such as corporate email or number.

Tried to get corporate number and address from mgr britt later on. Not only was she rude, but she hung up on me.

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Petco
#1505371

Hi. Thank you for bringing this to our attention.

Please contact our Customer Support at 1 888 824 7257 so that we can have our team investigate this. Thank you.

SmartHippopotamus
to Petco #1506217

I did and nothing's happened. And btw, your response reeks of a lack of care and concern.

What a waste of time reporting. It's obvious Petco could give a crap.

SmartHippopotamus
to SmartHippopotamus #1506224

Maybe I should go to the media and sit outside your store and expose how Petco doesn't really love animals, nor care about how the grooming dept cares for them while in their care, like you advertise.

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